STATE AUTOMOBILE MUTUAL INSURANCE COMPANY — homeowners Insurance Complaints
Analysis of 133 homeowners insurance complaints filed against STATE AUTOMOBILE MUTUAL INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 133
- Total Complaints (All Types): 155
- homeowners Share: 85.8%
- NAIC Complaint Ratio: 2.79
- AI Risk Score: 76/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 59 | 44.4% |
| Claim denial | 25 | 18.8% |
| Premium or billing dispute | 12 | 9.0% |
| Unfair settlement | 4 | 3.0% |
| Nonrenewal | Underwriting | 4 | 3.0% |
| Policy cancellation | 3 | 2.3% |
| Policy Service | PolicyHolder Service | Company Position Substantiated | 2 | 1.5% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 2 | 1.5% |
| Unsatisfactory Settle/Offer | Information Furnished | 2 | 1.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Addit | 1 | 0.8% |
| Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Claim Settled | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Legal Issue | 1 | 0.8% |
| Cust Service Claim Handling | Company Position Upheld; Question of Fact; Information Furnished | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 1 | 0.8% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.8% |
| Liability Dispute | Information Furnished; Company Position Upheld | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Claim Settled | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Information Furnished | 1 | 0.8% |
| Other | Contract Language/Legal Issue | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.8% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 1 | 0.8% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 119 |
| Connecticut | 14 |
Recent homeowners Complaints Against STATE AUTOMOBILE MUTUAL INSURANCE COMPANY
- homeowners Complaint #CT-7084037-8f5019cc — Connecticut (2026-03-23)
- homeowners Complaint #TX-450410-8f4a8e37 — Texas (2026-03-16)
- homeowners Complaint #TX-450099-d35d04cb — Texas (2026-03-12)
- homeowners Complaint #TX-448564-362a5d0a — Texas (2026-02-25)
- homeowners Complaint #TX-448067-362a5d0a — Texas (2026-02-19)
- homeowners Complaint #CT-7081507-44b7a091 — Connecticut (2026-01-07)
- homeowners Complaint #CT-7081322-5b77c8d4 — Connecticut (2026-01-02)
- homeowners Complaint #TX-442818-5e655afb — Texas (2025-12-19)
- homeowners Complaint #TX-438435-1addf949 — Texas (2025-10-29)
- homeowners Complaint #TX-436905-9ec549c8 — Texas (2025-10-13)
Frequently Asked Questions
How many homeowners complaints does STATE AUTOMOBILE MUTUAL INSURANCE COMPANY have?
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 133 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with STATE AUTOMOBILE MUTUAL INSURANCE COMPANY?
The most common homeowners complaint issues for STATE AUTOMOBILE MUTUAL INSURANCE COMPANY are: Delayed payment (59), Claim denial (25), Premium or billing dispute (12), Unfair settlement (4), Nonrenewal | Underwriting (4).
Which states have the most homeowners complaints against STATE AUTOMOBILE MUTUAL INSURANCE COMPANY?
The states with the most homeowners complaints against STATE AUTOMOBILE MUTUAL INSURANCE COMPANY are: Texas (119), Connecticut (14).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints by State
- STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints in California
- STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints in Texas
- STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints in New York
- STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints in Florida
- STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints in Illinois
- STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints in Pennsylvania
- STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints in Ohio
- STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints in Georgia
- STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints in North Carolina
- STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints in New Jersey