STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Insurance Complaints in Texas

STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 120 consumer complaints on file from Texas, based on public NAIC and state DOI data.

Key Statistics

Complaints in Texas: 120
Total Complaints (All States): 155
Texas Share: 77.4%
NAIC Complaint Ratio: 2.79
AI Risk Score: 76/100

Complaint Breakdown by Coverage Type in Texas

Coverage Type	Complaints	% of Total
homeowners	119	99.2%
workers-compensation	1	0.8%

Recent STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints in Texas

homeowners Complaint #TX-450410-8f4a8e37 (2026-03-16) — Policy cancellation
homeowners Complaint #TX-450099-d35d04cb (2026-03-12) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Addit
homeowners Complaint #TX-448564-362a5d0a (2026-02-25) — Claim denial
homeowners Complaint #TX-448067-362a5d0a (2026-02-19) — Claim denial
homeowners Complaint #TX-442818-5e655afb (2025-12-19) — Delayed payment
homeowners Complaint #TX-438435-1addf949 (2025-10-29) — Delayed payment
homeowners Complaint #TX-436905-9ec549c8 (2025-10-13) — Premium or billing dispute
homeowners Complaint #TX-427165-b86590d1 (2025-06-25) — Delayed payment
homeowners Complaint #TX-422577-24215023 (2025-04-30) — Premium or billing dispute
homeowners Complaint #TX-420223-5e655afb (2025-04-04) — Delayed payment

Frequently Asked Questions

How many complaints does STATE AUTOMOBILE MUTUAL INSURANCE COMPANY have in Texas?

STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 120 complaints on file from consumers in Texas, according to NAIC and state DOI data.

What types of insurance complaints are filed against STATE AUTOMOBILE MUTUAL INSURANCE COMPANY in Texas?

The top complaint categories for STATE AUTOMOBILE MUTUAL INSURANCE COMPANY in Texas are: homeowners (119), workers-compensation (1).

How does STATE AUTOMOBILE MUTUAL INSURANCE COMPANY's complaint record in Texas compare to other states?

STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 120 complaints in Texas out of 155 total complaints nationwide. That represents 77.4% of their total complaint volume.