STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY — auto Complaints in Connecticut
Detailed analysis of 676 auto insurance complaints filed against STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.
Key Statistics
- auto Complaints in Connecticut: 676
- Total auto Complaints (All States): 705
- Connecticut Share: 95.9%
- NAIC Complaint Ratio: 0.1
- AI Risk Score: 45/100
Analysis: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY auto in Connecticut
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY has accumulated 676 auto insurance complaints from consumers in Connecticut. Across all states, STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY has 705 total auto complaints, making Connecticut responsible for 95.9% of the volume.
The most frequent complaint sub-type is Delayed payment with 174 complaints. Other common issues include Unfair settlement (127), Claim denial (88), Premium or billing dispute (48).
The most active year was 2026 with 55 complaints filed.
Consumers in Connecticut who have auto disputes with STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.
auto Complaint Issues in Connecticut
| Issue Type | Complaints | % |
|---|---|---|
| Delayed payment | 174 | 25.7% |
| Unfair settlement | 127 | 18.8% |
| Claim denial | 88 | 13.0% |
| Premium or billing dispute | 48 | 7.1% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 30 | 4.4% |
| Adjuster Handling | Claim Handling | 23 | 3.4% |
| Policy cancellation | 18 | 2.7% |
| Actual Cash Value Dispute | Claim Handling | 12 | 1.8% |
| Claim Procedure | Claim Handling | Company Position Substantiated | 12 | 1.8% |
| Contributory Comparative Negligence | Claim Handling | 9 | 1.3% |
| Actual Cash Value Dispute | Claim Handling | Company Position Substantiated | 8 | 1.2% |
| Nonrenewal | Underwriting | Company Position Substantiated | 7 | 1.0% |
| Coverage dispute | 6 | 0.9% |
| Diminished Value | Claim Handling | Company Position Substantiated | 6 | 0.9% |
| Adjuster Handling | Claim Handling | Claim Settled | 6 | 0.9% |
| Claim Procedure | Claim Handling | 6 | 0.9% |
| Actual Cash Value Dispute | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 5 | 0.7% |
| Labor Rate | Claim Handling | 4 | 0.6% |
| Claim Handling Other | Claim Handling | 4 | 0.6% |
| Misleading sales | 4 | 0.6% |
| Claim Handling Other | Claim Handling | Company Position Substantiated | 4 | 0.6% |
| Loss of Use | Claim Handling | Company Position Substantiated | 4 | 0.6% |
| Storage Fees | Claim Handling | 4 | 0.6% |
| Unsatisfactory Offer | Claim Handling | 4 | 0.6% |
| Contributory Comparative Negligence | Claim Handling | Company Position Substantiated | 3 | 0.4% |
| Storage Fees | Claim Handling | Claim Settled | 3 | 0.4% |
| Nonrenewal | Underwriting | 3 | 0.4% |
| Steering | Claim Handling | 3 | 0.4% |
| Loss of Use | Claim Handling | 3 | 0.4% |
| Adjuster Handling | Claim Handling | Company Position Overturned | 3 | 0.4% |
| Policy Service | PolicyHolder Service | Company Position Substantiated | 2 | 0.3% |
| CLUE Reports | Underwriting | Company Position Substantiated | 2 | 0.3% |
| Labor Rate | Claim Handling | Claim Settled | 2 | 0.3% |
| Actual Cash Value Dispute | Claim Handling | Claim Settled | 2 | 0.3% |
| Diminished Value | Claim Handling | 2 | 0.3% |
| Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 2 | 0.3% |
| Claims Other | Claim Handling | Company Position Substantiated | 2 | 0.3% |
| Adverse Underwrtng Decsn | Underwriting | 2 | 0.3% |
| Excessive Charges | Underwriting | Company Position Substantiated | 2 | 0.3% |
| Loss of Use | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.1% |
| Steering | Claim Handling | Company Position Substantiated | 1 | 0.1% |
| Adjuster Handling | Claim Handling | No Jurisdiction | 1 | 0.1% |
| Policy Service | PolicyHolder Service | 1 | 0.1% |
| Notice Requirements | PolicyHolder Service | Company Position Substantiated | 1 | 0.1% |
| Fraud | Claim Handling | Company Position Substantiated | 1 | 0.1% |
| Diminished Value | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.1% |
| Claim Handling Other | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.1% |
| Nonrenewal | Underwriting | Claim Settled | 1 | 0.1% |
| Prompt Pay | Claim Handling | Claim Settled | 1 | 0.1% |
| Storage Fees | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.1% |
| CLUE Reports | Underwriting | 1 | 0.1% |
| Diminished Value | Claim Handling | Claim Settled | 1 | 0.1% |
| Claim Handling Other | Claim Handling | No Jurisdiction | 1 | 0.1% |
| Loss of Use | Claim Handling | Claim Settled | 1 | 0.1% |
| Policy Information | PolicyHolder Service | 1 | 0.1% |
| Unlicensed Adjuster/Appraiser | Claim Handling | Company Position Substantiated | 1 | 0.1% |
| Contributory Comparative Negligence | Claim Handling | Claim Settled | 1 | 0.1% |
| Claim Recoding/Bundling | Claim Handling | Company Position Substantiated | 1 | 0.1% |
| Subrogation | Claim Handling | Company Position Substantiated | 1 | 0.1% |
| Excessive Charges | Underwriting | 1 | 0.1% |
| Storage Fees | Claim Handling | Company Position Overturned | 1 | 0.1% |
| Unsatisfactory Offer | Claim Handling | Company Position Substantiated | 1 | 0.1% |
| Contributory Comparative Negligence | Claim Handling | Company Position Overturned | 1 | 0.1% |
| Policy Service Other | PolicyHolder Service | Company Position Substantiated | 1 | 0.1% |
| Adjuster Handling | Claim Handling | Complaint Withdrawn | 1 | 0.1% |
| Loss of Use | Claim Handling | Company Position Overturned | 1 | 0.1% |
Complaints by Year
- 2026: 55 complaints
- 2025: 164 complaints
- 2024: 166 complaints
- 2023: 164 complaints
- 2022: 118 complaints
- 2021: 9 complaints
Recent auto Complaints Against STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY in Connecticut
- auto Complaint #CT-7085434-e2c856ef (2026-05-07) — Claim denial
- auto Complaint #CT-7085377-0011865f (2026-05-06) — Claim denial
- auto Complaint #CT-7085301-73c63afd (2026-05-05) — Delayed payment
- auto Complaint #CT-7085141-f0798106 (2026-04-29) — Delayed payment
- auto Complaint #CT-7085132-f0798106 (2026-04-29) — Delayed payment
- auto Complaint #CT-7084880-814960d3 (2026-04-21) — Claim denial
- auto Complaint #CT-7084839-9a7315d7 (2026-04-20) — Labor Rate | Claim Handling
- auto Complaint #CT-7084604-d9a12c08 (2026-04-14) — Claim Handling Other | Claim Handling
- auto Complaint #CT-7084575-497d2d82 (2026-04-13) — Delayed payment
- auto Complaint #CT-7084395-61ea7142 (2026-04-06) — Adjuster Handling | Claim Handling | Company Position Substantiated
Frequently Asked Questions
How many auto complaints does STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY have in Connecticut?
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY has 676 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.
What are the most common auto complaint issues with STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY in Connecticut?
The most common issues are: Delayed payment (174), Unfair settlement (127), Claim denial (88), Premium or billing dispute (48), Adjuster Handling | Claim Handling | Company Position Substantiated (30).
How does STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY's auto record in Connecticut compare to other states?
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY has 676 auto complaints in Connecticut out of 705 total auto complaints nationwide. That is 95.9% of their auto volume.
Where can I file a auto complaint against STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY in Connecticut?
You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.
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