SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) — health Complaints in Texas

Detailed analysis of 8 health insurance complaints filed against SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 8
Total health Complaints (All States): 12
Texas Share: 66.7%
NAIC Complaint Ratio: 1.66
AI Risk Score: 53/100

Analysis: SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) health in Texas

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) has accumulated 8 health insurance complaints from consumers in Texas. Across all states, SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) has 12 total health complaints, making Texas responsible for 66.7% of the volume.

The most frequent complaint sub-type is Delayed payment with 3 complaints. Other common issues include Claim denial (2), Other | Additional Payment Expected; Information Furnished (1), Cust Service Claim Handling; Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Information Furnished (1).

The most active year was 2023 with 1 complaint filed.

Consumers in Texas who have health disputes with SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	3	37.5%
Claim denial	2	25.0%
Other \| Additional Payment Expected; Information Furnished	1	12.5%
Cust Service Claim Handling; Recoupment Of Claims Payment; Unsatisfactory Settle/Offer \| Information Furnished	1	12.5%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	12.5%

Complaints by Year

2023: 1 complaints
2019: 1 complaints
2018: 4 complaints
2015: 1 complaints
2012: 1 complaints

Recent health Complaints Against SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) in Texas

health Complaint #TX-365441-e18c3136 (2023-06-19) — Other | Additional Payment Expected; Information Furnished
health Complaint #TX-255625-abcdc5ee (2019-04-17) — Claim denial
health Complaint #TX-239766-9ba6bee3 (2018-11-05) — Delayed payment
health Complaint #TX-222648-b4e672cb (2018-08-09) — Claim denial
health Complaint #TX-217238-3a3f5b3a (2018-06-25) — Delayed payment
health Complaint #TX-224314-28550338 (2018-06-19) — Cust Service Claim Handling; Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Information Furnished
health Complaint #TX-86692-4fce97c4 (2015-01-26) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue
health Complaint #TX-13195-b0093a8c (2012-11-12) — Delayed payment

Frequently Asked Questions

How many health complaints does SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) have in Texas?

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) has 8 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) in Texas?

The most common issues are: Delayed payment (3), Claim denial (2), Other | Additional Payment Expected; Information Furnished (1), Cust Service Claim Handling; Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Information Furnished (1), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (1).

How does SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.)'s health record in Texas compare to other states?

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) has 8 health complaints in Texas out of 12 total health complaints nationwide. That is 66.7% of their health volume.

Where can I file a health complaint against SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.