SUN LIFE ASSURANCE COMPANY OF CANADA — health Insurance Complaints
Analysis of 127 health insurance complaints filed against SUN LIFE ASSURANCE COMPANY OF CANADA, based on public NAIC and state DOI data.
Key Statistics
- health Complaints: 127
- Total Complaints (All Types): 130
- health Share: 97.7%
- NAIC Complaint Ratio: 1.75
- AI Risk Score: 65/100
health Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 60 | 47.2% |
| Claim denial | 47 | 37.0% |
| Premium or billing dispute | 6 | 4.7% |
| Unfair settlement | 2 | 1.6% |
| Insurer Fraud; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Language/Legal Iss | 1 | 0.8% |
| Cust Service Claim Handling; Pre-Existing Condition; Unsatisfactory Settle/Offer | Information Furnished; Company Positi | 1 | 0.8% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Record Only; Referred To | 1 | 0.8% |
| IRO Request Not Filed Timely | Claim Settled; Information Furnished | 1 | 0.8% |
| Other | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.8% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.8% |
| Cash Value | Additional Monies Received; Contract Language/Legal Issue; Information Furnished | 1 | 0.8% |
| Policy cancellation | 1 | 0.8% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Information Furnished | 1 | 0.8% |
| Refusal to Insure | Information Furnished; Contract Language/Legal Issue | 1 | 0.8% |
health Complaints by State
| State | Complaints |
|---|---|
| Texas | 126 |
| Connecticut | 1 |
Recent health Complaints Against SUN LIFE ASSURANCE COMPANY OF CANADA
- health Complaint #TX-452871-9020e511 — Texas (2026-04-07)
- health Complaint #TX-451746-0df06dc7 — Texas (2026-03-27)
- health Complaint #TX-451740-0df06dc7 — Texas (2026-03-27)
- health Complaint #TX-451736-3ad99260 — Texas (2026-03-27)
- health Complaint #TX-451733-3ad99260 — Texas (2026-03-27)
- health Complaint #TX-451725-3ad99260 — Texas (2026-03-27)
- health Complaint #TX-451720-0df06dc7 — Texas (2026-03-27)
- health Complaint #TX-451229-4ac0b769 — Texas (2026-03-24)
- health Complaint #TX-448697-c725d497 — Texas (2026-02-26)
- health Complaint #TX-448211-6c4cb144 — Texas (2026-02-20)
Frequently Asked Questions
How many health complaints does SUN LIFE ASSURANCE COMPANY OF CANADA have?
SUN LIFE ASSURANCE COMPANY OF CANADA has 127 health insurance complaints on file, according to NAIC and state DOI data.
What are the most common health complaint issues with SUN LIFE ASSURANCE COMPANY OF CANADA?
The most common health complaint issues for SUN LIFE ASSURANCE COMPANY OF CANADA are: Delayed payment (60), Claim denial (47), Premium or billing dispute (6), Unfair settlement (2), Insurer Fraud; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Language/Legal Iss (1).
Which states have the most health complaints against SUN LIFE ASSURANCE COMPANY OF CANADA?
The states with the most health complaints against SUN LIFE ASSURANCE COMPANY OF CANADA are: Texas (126), Connecticut (1).
health Complaints by State
SUN LIFE ASSURANCE COMPANY OF CANADA Complaints by State
- SUN LIFE ASSURANCE COMPANY OF CANADA Complaints in California
- SUN LIFE ASSURANCE COMPANY OF CANADA Complaints in Texas
- SUN LIFE ASSURANCE COMPANY OF CANADA Complaints in New York
- SUN LIFE ASSURANCE COMPANY OF CANADA Complaints in Florida
- SUN LIFE ASSURANCE COMPANY OF CANADA Complaints in Illinois
- SUN LIFE ASSURANCE COMPANY OF CANADA Complaints in Pennsylvania
- SUN LIFE ASSURANCE COMPANY OF CANADA Complaints in Ohio
- SUN LIFE ASSURANCE COMPANY OF CANADA Complaints in Georgia
- SUN LIFE ASSURANCE COMPANY OF CANADA Complaints in North Carolina
- SUN LIFE ASSURANCE COMPANY OF CANADA Complaints in New Jersey