SUN LIFE ASSURANCE COMPANY OF CANADA — Insurance Complaint Report

SUN LIFE ASSURANCE COMPANY OF CANADA: 1.75 complaint index from public DOI data

Key Metrics

Total Complaints: 130
NAIC Complaint Ratio: 1.75
AI Risk Score: 65/100
Most Recent Complaint: 2026-04-07

Decision Cockpit: What to Inspect Next

This hub uses recent real complaint records for SUN LIFE ASSURANCE COMPANY OF CANADA to expose practical next paths: state hotspots, product lines, recurring issues, regulator context, and shopping checks.

Recent source records sampled: 50
Risk score: 65/100
Primary state spoke: SUN LIFE ASSURANCE COMPANY OF CANADA complaints in Texas
Primary product spoke: SUN LIFE ASSURANCE COMPANY OF CANADA health complaints
State/product drilldown: health complaints in Texas
Shopping check: Cross-check financial strength and reviews
Local map utility: Find local agents on Google Maps

State Hotspots

Texas — 46 recent records
Connecticut — 4 recent records

Product Lines

health — 47 recent records
disability — 2 recent records
general — 1 recent records

Recurring Issue Signals

Delayed payment — 28 recent records
Claim denial — 12 recent records
Premium or billing dispute — 2 recent records
Unfair settlement — 2 recent records
Other — 1 recent records

Source and Coverage Transparency

This page is built from public state Department of Insurance datasets currently loaded for Texas, Connecticut, and New York auto complaint rankings. Counts reflect available source records, not every insurance complaint in every state.

Texas Department of Insurance complaints
Connecticut Insurance Department complaints
Texas TDI complaint indexes and policy counts
States represented in this profile: TX, CT
Product lines represented: 4
Complaint record span: 2012-08-13 to 2026-04-07
Profile last rebuilt: 2026-05-19T15:06:13.491Z

AI Insurer Analysis

SUN LIFE ASSURANCE COMPANY OF CANADA has 130 public insurance complaint records in this dataset, led by TX and health coverage.

Risk Breakdown

categories: [object Object],[object Object],[object Object],[object Object]
complaintRatio: 1.75
confirmedComplaints: 21
dispositions: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintVolume: 130
states: [object Object],[object Object]

Red Flags

Complaint index above average in Texas TDI policy-count data (1.75).

Consumer Tips

Compare complaint volume, complaint reasons, dispositions, and state DOI guidance before choosing or renewing insurance coverage.

Trend Analysis

Public complaint records currently span 2012-08-13 through 2026-04-07.

Recent Complaints Against SUN LIFE ASSURANCE COMPANY OF CANADA

health Complaint #TX-452871-9020e511 — Texas (2026-04-07)
health Complaint #TX-451746-0df06dc7 — Texas (2026-03-27)
health Complaint #TX-451740-0df06dc7 — Texas (2026-03-27)
health Complaint #TX-451736-3ad99260 — Texas (2026-03-27)
health Complaint #TX-451733-3ad99260 — Texas (2026-03-27)
health Complaint #TX-451725-3ad99260 — Texas (2026-03-27)
health Complaint #TX-451720-0df06dc7 — Texas (2026-03-27)
health Complaint #TX-451229-4ac0b769 — Texas (2026-03-24)
health Complaint #TX-448697-c725d497 — Texas (2026-02-26)
health Complaint #TX-448211-6c4cb144 — Texas (2026-02-20)

SUN LIFE ASSURANCE COMPANY OF CANADA Complaints by State

SUN LIFE ASSURANCE COMPANY OF CANADA in Texas — 46 complaints
SUN LIFE ASSURANCE COMPANY OF CANADA in Connecticut — 4 complaints

SUN LIFE ASSURANCE COMPANY OF CANADA Complaints by Coverage Type

SUN LIFE ASSURANCE COMPANY OF CANADA health Complaints — 47 complaints
SUN LIFE ASSURANCE COMPANY OF CANADA disability Complaints — 2 complaints
SUN LIFE ASSURANCE COMPANY OF CANADA general Complaints — 1 complaints