TRANSAMERICA LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 916 health insurance complaints filed against TRANSAMERICA LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 916
Total health Complaints (All States): 957
Texas Share: 95.7%
NAIC Complaint Ratio: 23.51
AI Risk Score: 88/100

Analysis: TRANSAMERICA LIFE INSURANCE COMPANY health in Texas

TRANSAMERICA LIFE INSURANCE COMPANY has accumulated 916 health insurance complaints from consumers in Texas. Across all states, TRANSAMERICA LIFE INSURANCE COMPANY has 957 total health complaints, making Texas responsible for 95.7% of the volume.

The most frequent complaint sub-type is Delayed payment with 478 complaints. Other common issues include Premium or billing dispute (153), Claim denial (128), Policy cancellation (25).

The most active year was 2026 with 23 complaints filed.

Consumers in Texas who have health disputes with TRANSAMERICA LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	478	52.2%
Premium or billing dispute	153	16.7%
Claim denial	128	14.0%
Policy cancellation	25	2.7%
Other \| Information Furnished	6	0.7%
Cust Srvc Policy Holder Srvcs \| Corrective Action Taken; Information Furnished	3	0.3%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	3	0.3%
Cash Value \| Contract Language/Legal Issue	3	0.3%
Misleading sales	3	0.3%
Unsatisfactory Settle/Offer \| No Jurisdiction	3	0.3%
Cash Value \| Information Furnished; Contract Language/Legal Issue	3	0.3%
Cust Srvc Policy Holder Srvcs \| Information Furnished	2	0.2%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Contract Language/Legal Issue	2	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Corrective Action Taken	2	0.2%
Other \| Contract Language/Legal Issue	2	0.2%
Cash Value; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	2	0.2%
Misrepresentation \| Information Furnished	2	0.2%
Cash Value \| Information Furnished	2	0.2%
Other \| Contract Language/Legal Issue; Information Furnished	2	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	2	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received	2	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	2	0.2%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Question of Fact	1	0.1%
Cust Service Claim Handling \| Contract Language/Legal Issue; Company Position Upheld	1	0.1%
Cash Value; Misrepresentation \| Information Furnished; Corrective Action Taken; Contract Language/Legal Issue	1	0.1%
Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Information Furnished	1	0.1%
Misrepresentation \| Information Furnished; Contract Language/Legal Issue	1	0.1%
Cash Value; Cust Srvc Policy Holder Srvcs; Misrepresentation \| Contract Language/Legal Issue; Company Position Upheld; C	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken; Claim Settled; Additional Monies Rec	1	0.1%
Cash Value; Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Information Furnished; Contract Language/Legal Issu	1	0.1%
Unauthorized Acts \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	0.1%
Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract La	1	0.1%
Cash Value; Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Policy Not In Force; Information Furnished	1	0.1%
Cust Srvc Policy Holder Srvcs \| Additional Payment Expected; Information Furnished; Corrective Action Taken	1	0.1%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Corrective Action Taken	1	0.1%
Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Corrective Action Taken; Information Furnished	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	0.1%
Cash Value \| Contract Language/Legal Issue; Company Position Upheld; Information Furnished	1	0.1%
Cash Value \| Company Position Upheld; Contract Language/Legal Issue; Information Furnished	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Quest	1	0.1%
Cust Srvc Policy Holder Srvcs; Misrepresentation \| Company Position Upheld; Contract Language/Legal Issue; Information F	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received; Information Furnished	1	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Corrective Action Taken	1	0.1%
Continuation of Benefits \| Contract Language/Legal Issue; Information Furnished	1	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.1%
Cust Srvc Policy Holder Srvcs; Misrepresentation \| Corrective Action Taken; Information Furnished	1	0.1%
Refusal to Insure \| Information Furnished; Corrective Action Taken	1	0.1%
Cash Value \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	0.1%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Claim Settled; Information Furnished	1	0.1%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Information Furnished; Additional Monies Received	1	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Corrective Action Taken; Additional Monies Received	1	0.1%
Other \| Information Furnished; Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken; Information Furnished; Additional Pa	1	0.1%
Cash Value; Misrepresentation; Unauthorized Acts \| Complaint Withdrawn	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Infor	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Corrective Action Taken; Information Furnished	1	0.1%
Misrepresentation \| Additional Payment Expected; Information Furnished; Company Position Upheld	1	0.1%
Misrepresentation; Unauthorized Acts \| Information Furnished; Question of Fact; Contract Language/Legal Issue	1	0.1%
Cash Value \| Information Furnished; Policy Not In Force	1	0.1%
Cash Value; Cust Service Claim Handling; Unsatisfactory Settle/Offer \| No Jurisdiction; Referred To; Contract Language/L	1	0.1%
Unauthorized Acts \| Contract Language/Legal Issue; No Jurisdiction; Referred To	1	0.1%
Cash Value; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Referred To; No Jurisdiction	1	0.1%
Cash Value; Disclosure Of Benefits; Misrepresentation \| Information Furnished; Contract Language/Legal Issue; Question o	1	0.1%
Cash Value \| Information Furnished; No Jurisdiction	1	0.1%
Commissions \| Information Furnished; Record Only	1	0.1%
Commissions \| Additional Monies Received	1	0.1%
Cash Value \| Cash Surrender Paid	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue	1	0.1%
Conversion; Disclosure Of Benefits; Material Change To Contract; Notice Requirements \| Contract Language/Legal Issue; In	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company	1	0.1%
Commissions \| Contract Language/Legal Issue	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	0.1%
Cust Service Claim Handling; Other; Unsatisfactory Settle/Offer \| No Jurisdiction; Referred To; Contract Language/Legal	1	0.1%
Unsatisfactory Settle/Offer \| Referred To; No Jurisdiction	1	0.1%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished	1	0.1%
Assignment of Benefits \| Information Furnished	1	0.1%
Cash Value \| Insufficient Information; Policy Not In Force; Information Furnished	1	0.1%
Cust Service Claim Handling \| No Jurisdiction	1	0.1%
Not Within TDI Jurisdiction; Unsatisfactory Settle/Offer \| Insufficient Information; Information Furnished; No Jurisdict	1	0.1%
Misrepresentation \| Contract Language/Legal Issue	1	0.1%
Cash Value; Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Policy Not In Force; Information Furnished; No Ju	1	0.1%
Cust Service Claim Handling; Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer \| Claim Settled; Company Position	1	0.1%
Improper Inducements; Misrepresentation \| Contract Language/Legal Issue; Information Furnished	1	0.1%
Cash Value \| Company Position Upheld; Information Furnished; Contract Language/Legal Issue	1	0.1%
Agent Handling \| Information Furnished; Contract Language/Legal Issue	1	0.1%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Information Furnished	1	0.1%
Cash Value \| Company Position Upheld; Information Furnished	1	0.1%
Other; Recoupment Of Claims Payment \| Contract Language/Legal Issue; Information Furnished	1	0.1%
Assignment of Benefits \| Claim Settled	1	0.1%
Closed-Lack Of Info Cmplainant; Other \| Record Only; Insufficient Information	1	0.1%
Agent Handling; Misrepresentation \| Information Furnished	1	0.1%
Recoupment Of Claims Payment; Unsatisfactory Settle/Offer \| Complainant Retained Attorney; Contract Language/Legal Issue	1	0.1%
Other \| Information Furnished; Other	1	0.1%
Agent Handling; Misrepresentation; PPACA-Rescission \| Information Furnished	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; No Jurisdiction; Company Posit	1	0.1%
Other \| No Jurisdiction	1	0.1%
Closed-Lack Of Info Cmplainant \| Insufficient Information	1	0.1%
Agent Handling \| Contract Language/Legal Issue	1	0.1%
Refusal to Insure \| No Jurisdiction	1	0.1%
Agent/Agency Contrct Termin \| Insufficient Information	1	0.1%
Unsatisfactory Settle/Offer \| No Jurisdiction; Referred To	1	0.1%
Refusal to Insure \| Referred To	1	0.1%
Access to Care \| Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling; Recoupment Of Claims Payment; Unsatisfactory Settle/Offer \| Additional Monies Received; Con	1	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Contract Language/Legal Issue	1	0.1%
Cash Value \| No Jurisdiction; Information Furnished; Contract Language/Legal Issue	1	0.1%
Cash Value \| Contract Language/Legal Issue; Additional Payment Expected	1	0.1%

Complaints by Year

2026: 23 complaints
2025: 71 complaints
2024: 78 complaints
2023: 88 complaints
2022: 70 complaints
2021: 98 complaints
2020: 67 complaints
2019: 61 complaints
2018: 65 complaints
2017: 71 complaints
2016: 75 complaints
2015: 49 complaints
2014: 42 complaints
2013: 45 complaints
2012: 13 complaints

Recent health Complaints Against TRANSAMERICA LIFE INSURANCE COMPANY in Texas

health Complaint #TX-455432-ae8f1c7e (2026-05-01) — Delayed payment
health Complaint #TX-453438-9eb4c670 (2026-04-14) — Claim denial
health Complaint #TX-452709-b19d92bf (2026-04-06) — Premium or billing dispute
health Complaint #TX-452228-2102f497 (2026-04-01) — Delayed payment
health Complaint #TX-452050-ace27ae2 (2026-03-31) — Premium or billing dispute
health Complaint #TX-451439-fd25a56e (2026-03-24) — Premium or billing dispute
health Complaint #TX-451041-840bd622 (2026-03-23) — Delayed payment
health Complaint #TX-450094-ddb4c416 (2026-03-12) — Delayed payment
health Complaint #TX-449503-e1344477 (2026-03-06) — Delayed payment
health Complaint #TX-449399-b19d92bf (2026-03-02) — Premium or billing dispute

Frequently Asked Questions

How many health complaints does TRANSAMERICA LIFE INSURANCE COMPANY have in Texas?

TRANSAMERICA LIFE INSURANCE COMPANY has 916 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with TRANSAMERICA LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (478), Premium or billing dispute (153), Claim denial (128), Policy cancellation (25), Other | Information Furnished (6).

How does TRANSAMERICA LIFE INSURANCE COMPANY's health record in Texas compare to other states?

TRANSAMERICA LIFE INSURANCE COMPANY has 916 health complaints in Texas out of 957 total health complaints nationwide. That is 95.7% of their health volume.

Where can I file a health complaint against TRANSAMERICA LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.