TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE — homeowners Complaints in Texas
Detailed analysis of 336 homeowners insurance complaints filed against TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE by consumers in Texas, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints in Texas: 336
- Total homeowners Complaints (All States): 392
- Texas Share: 85.7%
- NAIC Complaint Ratio: 0.12
- AI Risk Score: 40/100
Analysis: TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE homeowners in Texas
TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE has accumulated 336 homeowners insurance complaints from consumers in Texas. Across all states, TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE has 392 total homeowners complaints, making Texas responsible for 85.7% of the volume.
The most frequent complaint sub-type is Delayed payment with 124 complaints. Other common issues include Claim denial (64), Premium or billing dispute (42), Policy cancellation (12).
The most active year was 2026 with 5 complaints filed.
Consumers in Texas who have homeowners disputes with TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE can file a complaint with the Texas Department of Insurance.
homeowners Complaint Issues in Texas
| Issue Type | Complaints | % |
|---|---|---|
| Delayed payment | 124 | 36.9% |
| Claim denial | 64 | 19.0% |
| Premium or billing dispute | 42 | 12.5% |
| Policy cancellation | 12 | 3.6% |
| Unsatisfactory Settle/Offer | Question of Fact | 6 | 1.8% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 3 | 0.9% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 3 | 0.9% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 3 | 0.9% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact | 3 | 0.9% |
| Coverage dispute | 3 | 0.9% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 2 | 0.6% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 2 | 0.6% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 2 | 0.6% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 2 | 0.6% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 2 | 0.6% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished | 2 | 0.6% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 2 | 0.6% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 2 | 0.6% |
| Other | Information Furnished | 2 | 0.6% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 2 | 0.6% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Corrective Act | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; In | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Infor | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Infor | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional Payment Expected | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Claim Settled | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Company Position Upheld | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Le | 1 | 0.3% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact; Additional Payment Expected | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Legal Issue | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additional Monies Received | 1 | 0.3% |
| Cust Service Claim Handling | Corrective Action Taken; Claim Settled | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact | 1 | 0.3% |
| Use Of Clue Reports | Company Position Upheld | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Le | 1 | 0.3% |
| Other | Additional Payment Expected; Question of Fact; Appraisal Process Invoked | 1 | 0.3% |
| Cust Service Claim Handling | Question of Fact | 1 | 0.3% |
| Cust Service Claim Handling | No Jurisdiction | 1 | 0.3% |
| Use Of Clue Reports | Information Furnished | 1 | 0.3% |
| Summary of Benefits; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.3% |
| Cust Service Claim Handling | Information Furnished | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld | 1 | 0.3% |
| Claimant Fraud | Referred To | 1 | 0.3% |
| Unsatisfactory Settle/Offer; Usual And Customary | Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.3% |
| Other | Corrective Action Taken | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.3% |
| Agent Handling | Policy Not In Force | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Complainant Retained Attorney; Question of Fact | 1 | 0.3% |
| Agent Handling | Contract Language/Legal Issue | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.3% |
| Cust Service Claim Handling; Unfair Discrim-Clms Handling | Additional Payment Expected; Contract Language/Legal Issue; | 1 | 0.3% |
| Other | Contract Language/Legal Issue | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 1 | 0.3% |
| Post-Claim Underwriting | Question of Fact; Contract Language/Legal Issue | 1 | 0.3% |
| Agent Handling | Information Furnished; Question of Fact | 1 | 0.3% |
| Refusal to Insure | Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected | 1 | 0.3% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.3% |
Complaints by Year
- 2026: 5 complaints
- 2025: 20 complaints
- 2024: 23 complaints
- 2023: 25 complaints
- 2022: 21 complaints
- 2021: 25 complaints
- 2020: 23 complaints
- 2019: 30 complaints
- 2018: 23 complaints
- 2017: 28 complaints
- 2016: 33 complaints
- 2015: 24 complaints
- 2014: 18 complaints
- 2013: 25 complaints
- 2012: 13 complaints
Recent homeowners Complaints Against TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE in Texas
- homeowners Complaint #TX-453384-10de9850 (2026-04-13) — Delayed payment
- homeowners Complaint #TX-449940-dd5b8fc3 (2026-03-11) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Corrective Act
- homeowners Complaint #TX-451315-ecb719d9 (2026-02-20) — Premium or billing dispute
- homeowners Complaint #TX-447187-c826ad70 (2026-02-10) — Claim denial
- homeowners Complaint #TX-443690-ae8736e5 (2026-01-05) — Claim denial
- homeowners Complaint #TX-442785-dd5b8fc3 (2025-12-18) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; In
- homeowners Complaint #TX-447583-c464c7e3 (2025-12-01) — Delayed payment
- homeowners Complaint #TX-439963-c464c7e3 (2025-11-17) — Delayed payment
- homeowners Complaint #TX-439258-72ddfeb5 (2025-11-07) — Delayed payment
- homeowners Complaint #TX-438971-0e19c028 (2025-11-05) — Delayed payment
Frequently Asked Questions
How many homeowners complaints does TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE have in Texas?
TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE has 336 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE in Texas?
The most common issues are: Delayed payment (124), Claim denial (64), Premium or billing dispute (42), Policy cancellation (12), Unsatisfactory Settle/Offer | Question of Fact (6).
How does TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE's homeowners record in Texas compare to other states?
TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE has 336 homeowners complaints in Texas out of 392 total homeowners complaints nationwide. That is 85.7% of their homeowners volume.
Where can I file a homeowners complaint against TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE in Texas?
You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.
Related Pages
TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE homeowners Complaints in Other States
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE homeowners in California
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE homeowners in New York
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE homeowners in Florida
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE homeowners in Illinois
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE homeowners in Pennsylvania
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE homeowners in Ohio
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE homeowners in Georgia
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE homeowners in North Carolina
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE homeowners in New Jersey