UNITED SERVICES AUTOMOBILE ASSOCIATION — auto Complaints in Connecticut

Detailed analysis of 105 auto insurance complaints filed against UNITED SERVICES AUTOMOBILE ASSOCIATION by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

auto Complaints in Connecticut: 105
Total auto Complaints (All States): 107
Connecticut Share: 98.1%
NAIC Complaint Ratio: 0.23
AI Risk Score: 49/100

Analysis: UNITED SERVICES AUTOMOBILE ASSOCIATION auto in Connecticut

UNITED SERVICES AUTOMOBILE ASSOCIATION has accumulated 105 auto insurance complaints from consumers in Connecticut. Across all states, UNITED SERVICES AUTOMOBILE ASSOCIATION has 107 total auto complaints, making Connecticut responsible for 98.1% of the volume.

The most frequent complaint sub-type is Unfair settlement with 32 complaints. Other common issues include Delayed payment (14), Claim denial (12), Adjuster Handling | Claim Handling | Company Position Substantiated (6).

The most active year was 2026 with 14 complaints filed.

Consumers in Connecticut who have auto disputes with UNITED SERVICES AUTOMOBILE ASSOCIATION can file a complaint with the Connecticut Department of Insurance.

auto Complaint Issues in Connecticut

Issue Type	Complaints	%
Unfair settlement	32	30.5%
Delayed payment	14	13.3%
Claim denial	12	11.4%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	6	5.7%
Adjuster Handling \| Claim Handling	5	4.8%
Claim Procedure \| Claim Handling \| Company Position Substantiated	4	3.8%
Labor Rate \| Claim Handling	4	3.8%
Premium or billing dispute	3	2.9%
Claim Procedure \| Claim Handling	2	1.9%
Actual Cash Value Dispute \| Claim Handling \| Question of Fact/Contract/Provision/Legal Issue	2	1.9%
Actual Cash Value Dispute \| Claim Handling	2	1.9%
Diminished Value \| Claim Handling \| Company Position Substantiated	2	1.9%
Adjuster Handling \| Claim Handling \| Question of Fact/Contract/Provision/Legal Issue	1	1.0%
Policy cancellation	1	1.0%
Loss of Use \| Claim Handling \| Question of Fact/Contract/Provision/Legal Issue	1	1.0%
Labor Rate \| Claim Handling \| Claim Settled	1	1.0%
Adjuster Handling \| Claim Handling \| No Jurisdiction	1	1.0%
Credit Report \| Underwriting \| Company Position Substantiated	1	1.0%
Claim Handling Other \| Claim Handling \| Claim Settled	1	1.0%
Labor Rate \| Claim Handling \| Company Position Substantiated	1	1.0%
Endorsement/Rider \| Underwriting	1	1.0%
Adjuster Handling \| Claim Handling \| Claim Settled	1	1.0%
Policy Service \| PolicyHolder Service \| Company Position Substantiated	1	1.0%
Policy Information \| PolicyHolder Service \| Referred to Another State’s Dept of Insurance	1	1.0%
Loss of Use \| Claim Handling	1	1.0%
Unlicensed Adjuster/Appraiser \| Claim Handling	1	1.0%
Coverage dispute	1	1.0%
Steering \| Claim Handling \| Company Position Substantiated	1	1.0%
Actual Cash Value Dispute \| Claim Handling \| Company Position Substantiated	1	1.0%

Complaints by Year

2026: 14 complaints
2025: 20 complaints
2024: 29 complaints
2023: 27 complaints
2022: 11 complaints
2021: 4 complaints

Recent auto Complaints Against UNITED SERVICES AUTOMOBILE ASSOCIATION in Connecticut

auto Complaint #CT-7085206-394999f1 (2026-04-30) — Unfair settlement
auto Complaint #CT-7084806-40633177 (2026-04-18) — Unfair settlement
auto Complaint #CT-7084690-331c3d4e (2026-04-15) — Delayed payment
auto Complaint #CT-7084415-6f68f957 (2026-04-06) — Unfair settlement
auto Complaint #CT-7084351-138e6aaa (2026-04-02) — Claim Procedure | Claim Handling
auto Complaint #CT-7084144-f4d19183 (2026-03-26) — Unfair settlement
auto Complaint #CT-7083618-cec511cc (2026-03-10) — Premium or billing dispute
auto Complaint #CT-7083590-fbe46e27 (2026-03-09) — Unfair settlement
auto Complaint #CT-7083294-c0d10484 (2026-03-01) — Claim denial
auto Complaint #CT-7083137-389174a5 (2026-02-25) — Delayed payment

Frequently Asked Questions

How many auto complaints does UNITED SERVICES AUTOMOBILE ASSOCIATION have in Connecticut?

UNITED SERVICES AUTOMOBILE ASSOCIATION has 105 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common auto complaint issues with UNITED SERVICES AUTOMOBILE ASSOCIATION in Connecticut?

The most common issues are: Unfair settlement (32), Delayed payment (14), Claim denial (12), Adjuster Handling | Claim Handling | Company Position Substantiated (6), Adjuster Handling | Claim Handling (5).

How does UNITED SERVICES AUTOMOBILE ASSOCIATION's auto record in Connecticut compare to other states?

UNITED SERVICES AUTOMOBILE ASSOCIATION has 105 auto complaints in Connecticut out of 107 total auto complaints nationwide. That is 98.1% of their auto volume.

Where can I file a auto complaint against UNITED SERVICES AUTOMOBILE ASSOCIATION in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.