UNUM LIFE INSURANCE COMPANY OF AMERICA — health Insurance Complaints
Analysis of 269 health insurance complaints filed against UNUM LIFE INSURANCE COMPANY OF AMERICA, based on public NAIC and state DOI data.
Key Statistics
- health Complaints: 269
- Total Complaints (All Types): 293
- health Share: 91.8%
- NAIC Complaint Ratio: 0.04
- AI Risk Score: 33/100
health Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Claim denial | 124 | 46.1% |
| Delayed payment | 62 | 23.0% |
| Premium or billing dispute | 34 | 12.6% |
| Policy cancellation | 8 | 3.0% |
| Coverage dispute | 2 | 0.7% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 2 | 0.7% |
| Unsatisfactory Settle/Offer | No Jurisdiction | 2 | 0.7% |
| Cust Service Claim Handling | Record Only; Referred To; No Jurisdiction | 1 | 0.4% |
| Cust Srvc Policy Holder Srvcs | Question of Fact; Information Furnished | 1 | 0.4% |
| Unfair Discrimination | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.4% |
| Coordination of Benefits | Information Furnished; Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.4% |
| Refusal to Insure | Company Position Upheld; Information Furnished | 1 | 0.4% |
| Cash Value; Cust Service Claim Handling | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 1 | 0.4% |
| Cust Service Claim Handling | Contract Language/Legal Issue; No Jurisdiction | 1 | 0.4% |
| Post-Claim Underwriting; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | No Jurisdiction; Referred To | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; No Jurisdiction | 1 | 0.4% |
| Cash Value; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Is | 1 | 0.4% |
| Cash Value; Summary of Benefits | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.4% |
| Cash Value; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.4% |
| Agent Handling | Referred To; Company Position Upheld; No Jurisdiction | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 1 | 0.4% |
| Material Change To Contract; Unsatisfactory Settle/Offer | No Jurisdiction; Referred To | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.4% |
| Other | Policy Not In Force; Contract Language/Legal Issue | 1 | 0.4% |
| Cust Service Claim Handling; Other | No Jurisdiction; Information Furnished | 1 | 0.4% |
| Other | No Jurisdiction | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | No Jurisdiction | 1 | 0.4% |
| Cash Value | Contract Language/Legal Issue | 1 | 0.4% |
| Pre-Existing Condition; Refusal to Insure | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.4% |
| Refusal to Insure | Question of Fact; Contract Language/Legal Issue | 1 | 0.4% |
| Unfair Discrimination | Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.4% |
| Recoupment Of Claims Payment | No Jurisdiction | 1 | 0.4% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Overpaid Claim Recouped | 1 | 0.4% |
| Misrepresentation | Record Only | 1 | 0.4% |
health Complaints by State
| State | Complaints |
|---|---|
| Texas | 266 |
| Connecticut | 3 |
Recent health Complaints Against UNUM LIFE INSURANCE COMPANY OF AMERICA
- health Complaint #TX-451216-3cb44c0a — Texas (2026-03-24)
- health Complaint #TX-448076-01e4c4c7 — Texas (2026-02-18)
- health Complaint #TX-446616-bbc14667 — Texas (2026-02-02)
- health Complaint #TX-444971-a1d32cc8 — Texas (2026-01-16)
- health Complaint #TX-443945-a1d32cc8 — Texas (2026-01-06)
- health Complaint #TX-441700-232306cd — Texas (2025-12-08)
- health Complaint #TX-439579-59879163 — Texas (2025-11-12)
- health Complaint #TX-438526-fb0ec08a — Texas (2025-10-30)
- health Complaint #TX-437939-b6b917af — Texas (2025-10-23)
- health Complaint #TX-430664-82f16abe — Texas (2025-08-04)
Frequently Asked Questions
How many health complaints does UNUM LIFE INSURANCE COMPANY OF AMERICA have?
UNUM LIFE INSURANCE COMPANY OF AMERICA has 269 health insurance complaints on file, according to NAIC and state DOI data.
What are the most common health complaint issues with UNUM LIFE INSURANCE COMPANY OF AMERICA?
The most common health complaint issues for UNUM LIFE INSURANCE COMPANY OF AMERICA are: Claim denial (124), Delayed payment (62), Premium or billing dispute (34), Policy cancellation (8), Coverage dispute (2).
Which states have the most health complaints against UNUM LIFE INSURANCE COMPANY OF AMERICA?
The states with the most health complaints against UNUM LIFE INSURANCE COMPANY OF AMERICA are: Texas (266), Connecticut (3).
health Complaints by State
UNUM LIFE INSURANCE COMPANY OF AMERICA Complaints by State
- UNUM LIFE INSURANCE COMPANY OF AMERICA Complaints in California
- UNUM LIFE INSURANCE COMPANY OF AMERICA Complaints in Texas
- UNUM LIFE INSURANCE COMPANY OF AMERICA Complaints in New York
- UNUM LIFE INSURANCE COMPANY OF AMERICA Complaints in Florida
- UNUM LIFE INSURANCE COMPANY OF AMERICA Complaints in Illinois
- UNUM LIFE INSURANCE COMPANY OF AMERICA Complaints in Pennsylvania
- UNUM LIFE INSURANCE COMPANY OF AMERICA Complaints in Ohio
- UNUM LIFE INSURANCE COMPANY OF AMERICA Complaints in Georgia
- UNUM LIFE INSURANCE COMPANY OF AMERICA Complaints in North Carolina
- UNUM LIFE INSURANCE COMPANY OF AMERICA Complaints in New Jersey