USAA CASUALTY INSURANCE COMPANY Insurance Complaints in Texas

USAA CASUALTY INSURANCE COMPANY has 1,947 consumer complaints on file from Texas, based on public NAIC and state DOI data.

Key Statistics

Complaints in Texas: 1,947
Total Complaints (All States): 2,099
Texas Share: 92.8%
NAIC Complaint Ratio: 1.44
AI Risk Score: 71/100

Complaint Breakdown by Coverage Type in Texas

Coverage Type	Complaints	% of Total
homeowners	1,912	98.2%
renters	32	1.6%
auto	3	0.2%

Recent USAA CASUALTY INSURANCE COMPANY Complaints in Texas

homeowners Complaint #TX-455905-7b8791d5 (2026-05-06) — Premium or billing dispute
homeowners Complaint #TX-455085-789c7d47 (2026-04-29) — Delayed payment
homeowners Complaint #TX-455018-6b2a9b79 (2026-04-29) — Delayed payment
homeowners Complaint #TX-454581-969955dd (2026-04-24) — Claim denial
homeowners Complaint #TX-454479-f4f45b64 (2026-04-23) — Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld
homeowners Complaint #TX-454129-f4f45b64 (2026-04-20) — Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Corrective Action Taken
homeowners Complaint #TX-454043-6b2a9b79 (2026-04-20) — Delayed payment
homeowners Complaint #TX-454011-7e7cc476 (2026-04-20) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Contrac
homeowners Complaint #TX-453915-7e7cc476 (2026-04-17) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Company Posi
homeowners Complaint #TX-453638-7e7cc476 (2026-04-15) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken; Company Position U

Frequently Asked Questions

How many complaints does USAA CASUALTY INSURANCE COMPANY have in Texas?

USAA CASUALTY INSURANCE COMPANY has 1947 complaints on file from consumers in Texas, according to NAIC and state DOI data.

What types of insurance complaints are filed against USAA CASUALTY INSURANCE COMPANY in Texas?

The top complaint categories for USAA CASUALTY INSURANCE COMPANY in Texas are: homeowners (1912), renters (32), auto (3).

How does USAA CASUALTY INSURANCE COMPANY's complaint record in Texas compare to other states?

USAA CASUALTY INSURANCE COMPANY has 1947 complaints in Texas out of 2099 total complaints nationwide. That represents 92.8% of their total complaint volume.