USAA LIFE INSURANCE COMPANY — health Insurance Complaints
Analysis of 109 health insurance complaints filed against USAA LIFE INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- health Complaints: 109
- Total Complaints (All Types): 115
- health Share: 94.8%
- NAIC Complaint Ratio: 1.44
- AI Risk Score: 58/100
health Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 63 | 57.8% |
| Premium or billing dispute | 18 | 16.5% |
| Claim denial | 4 | 3.7% |
| Policy cancellation | 3 | 2.8% |
| Cash Value; Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue; Cash Surrender Paid | 1 | 0.9% |
| Misrepresentation | Company Position Upheld; Question of Fact; Contract Language/Legal Issue | 1 | 0.9% |
| Other | Information Furnished; Corrective Action Taken | 1 | 0.9% |
| Misrepresentation | Corrective Action Taken; Information Furnished | 1 | 0.9% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.9% |
| Cust Srvc Policy Holder Srvcs; Other | Corrective Action Taken; Information Furnished | 1 | 0.9% |
| Other | Contract Language/Legal Issue; Information Furnished | 1 | 0.9% |
| Misleading sales | 1 | 0.9% |
| Cash Value | Information Furnished; Contract Language/Legal Issue | 1 | 0.9% |
| Not Within TDI Jurisdiction; Other | Referred To; No Jurisdiction | 1 | 0.9% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.9% |
| Endorsement / Rider; Refusal to Insure | Contract Language/Legal Issue | 1 | 0.9% |
| Misrepresentation | Information Furnished | 1 | 0.9% |
| Refusal to Insure | Company Position Upheld | 1 | 0.9% |
| Coverage dispute | 1 | 0.9% |
| Cash Value; Material Change To Contract | Information Furnished | 1 | 0.9% |
| Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.9% |
| Agent Handling | Contract Language/Legal Issue | 1 | 0.9% |
| Misrepresentation | Other | 1 | 0.9% |
| Use Of MIB Reports | Information Furnished; No Jurisdiction | 1 | 0.9% |
| Other | Information Furnished; Policy Issued/Restored | 1 | 0.9% |
health Complaints by State
| State | Complaints |
|---|---|
| Texas | 109 |
Recent health Complaints Against USAA LIFE INSURANCE COMPANY
- health Complaint #TX-454345-a727ea57 — Texas (2026-04-22)
- health Complaint #TX-453544-ecd4afb8 — Texas (2026-04-14)
- health Complaint #TX-445705-7bf7943e — Texas (2026-01-26)
- health Complaint #TX-443880-80587692 — Texas (2026-01-06)
- health Complaint #TX-440077-7bf7943e — Texas (2025-11-18)
- health Complaint #TX-425237-b184ddb7 — Texas (2025-06-02)
- health Complaint #TX-417460-f6ec85c2 — Texas (2025-03-03)
- health Complaint #TX-416030-f6ec85c2 — Texas (2025-02-12)
- health Complaint #TX-415671-ca7b43af — Texas (2025-02-10)
- health Complaint #TX-407292-b184ddb7 — Texas (2024-10-17)
Frequently Asked Questions
How many health complaints does USAA LIFE INSURANCE COMPANY have?
USAA LIFE INSURANCE COMPANY has 109 health insurance complaints on file, according to NAIC and state DOI data.
What are the most common health complaint issues with USAA LIFE INSURANCE COMPANY?
The most common health complaint issues for USAA LIFE INSURANCE COMPANY are: Delayed payment (63), Premium or billing dispute (18), Claim denial (4), Policy cancellation (3), Cash Value; Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue; Cash Surrender Paid (1).
Which states have the most health complaints against USAA LIFE INSURANCE COMPANY?
The states with the most health complaints against USAA LIFE INSURANCE COMPANY are: Texas (109).
health Complaints by State
USAA LIFE INSURANCE COMPANY Complaints by State
- USAA LIFE INSURANCE COMPANY Complaints in California
- USAA LIFE INSURANCE COMPANY Complaints in Texas
- USAA LIFE INSURANCE COMPANY Complaints in New York
- USAA LIFE INSURANCE COMPANY Complaints in Florida
- USAA LIFE INSURANCE COMPANY Complaints in Illinois
- USAA LIFE INSURANCE COMPANY Complaints in Pennsylvania
- USAA LIFE INSURANCE COMPANY Complaints in Ohio
- USAA LIFE INSURANCE COMPANY Complaints in Georgia
- USAA LIFE INSURANCE COMPANY Complaints in North Carolina
- USAA LIFE INSURANCE COMPANY Complaints in New Jersey