USAA LIFE INSURANCE COMPANY — Insurance Complaint Report

USAA LIFE INSURANCE COMPANY: 1.44 complaint index from public DOI data

Key Metrics

Total Complaints: 115
NAIC Complaint Ratio: 1.44
AI Risk Score: 58/100
Most Recent Complaint: 2026-04-22

Decision Cockpit: What to Inspect Next

This hub uses recent real complaint records for USAA LIFE INSURANCE COMPANY to expose practical next paths: state hotspots, product lines, recurring issues, regulator context, and shopping checks.

Recent source records sampled: 50
Risk score: 58/100
Primary state spoke: USAA LIFE INSURANCE COMPANY complaints in Texas
Primary product spoke: USAA LIFE INSURANCE COMPANY health complaints
State/product drilldown: health complaints in Texas
Shopping check: Cross-check financial strength and reviews
Local map utility: Find local agents on Google Maps

State Hotspots

Texas — 44 recent records
Connecticut — 6 recent records

Product Lines

health — 44 recent records
life — 4 recent records
general — 2 recent records

Recurring Issue Signals

Delayed payment — 27 recent records
Premium or billing dispute — 6 recent records
Other — 2 recent records
Misleading sales — 2 recent records
Policy cancellation — 2 recent records

Source and Coverage Transparency

This page is built from public state Department of Insurance datasets currently loaded for Texas, Connecticut, and New York auto complaint rankings. Counts reflect available source records, not every insurance complaint in every state.

Texas Department of Insurance complaints
Connecticut Insurance Department complaints
Texas TDI complaint indexes and policy counts
New York DFS auto complaint rankings
States represented in this profile: TX, CT, NY
Product lines represented: 5
Complaint record span: 2012-06-06 to 2026-04-22
Profile last rebuilt: 2026-05-19T15:06:09.495Z

AI Insurer Analysis

USAA LIFE INSURANCE COMPANY has 115 public insurance complaint records in this dataset, led by NY and auto coverage.

Risk Breakdown

categories: [object Object],[object Object],[object Object],[object Object],[object Object]
complaintRatio: 1.44
confirmedComplaints: 17
dispositions: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintVolume: 115
states: [object Object],[object Object],[object Object]

Red Flags

Complaint index above average in Texas TDI policy-count data (1.44).

Consumer Tips

Compare complaint volume, complaint reasons, dispositions, and state DOI guidance before choosing or renewing insurance coverage.

Trend Analysis

Public complaint records currently span 2012-06-06 through 2026-04-22.

Recent Complaints Against USAA LIFE INSURANCE COMPANY

health Complaint #TX-454345-a727ea57 — Texas (2026-04-22)
health Complaint #TX-453544-ecd4afb8 — Texas (2026-04-14)
health Complaint #TX-445705-7bf7943e — Texas (2026-01-26)
health Complaint #TX-443880-80587692 — Texas (2026-01-06)
life Complaint #CT-7081265-3b1a9c4c — Connecticut (2025-12-30)
health Complaint #TX-440077-7bf7943e — Texas (2025-11-18)
health Complaint #TX-425237-b184ddb7 — Texas (2025-06-02)
health Complaint #TX-417460-f6ec85c2 — Texas (2025-03-03)
health Complaint #TX-416030-f6ec85c2 — Texas (2025-02-12)
health Complaint #TX-415671-ca7b43af — Texas (2025-02-10)