USAA — auto Insurance Complaints
Analysis of 84 auto insurance complaints filed against USAA, based on public NAIC and state DOI data.
Key Statistics
- auto Complaints: 84
- Total Complaints (All Types): 308
- auto Share: 27.3%
- NAIC Complaint Ratio: 0.42
- AI Risk Score: 15/100
auto Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 22 | 26.2% |
| Claim denial | 14 | 16.7% |
| Policy cancellation | 13 | 15.5% |
| Premium increase | 13 | 15.5% |
| Coverage dispute | 12 | 14.3% |
| Unfair settlement | 10 | 11.9% |
auto Complaints by State
| State | Complaints |
|---|---|
| Illinois | 5 |
| Washington | 4 |
| North Carolina | 4 |
| Louisiana | 3 |
| Connecticut | 3 |
| Iowa | 3 |
| Kentucky | 3 |
| Tennessee | 3 |
| Florida | 3 |
| Virginia | 3 |
| Nevada | 3 |
| Wisconsin | 3 |
| West Virginia | 3 |
| Indiana | 2 |
| Georgia | 2 |
Recent auto Complaints Against USAA
- auto Complaint #IC-MNIOHRVE-W13SLO — Louisiana (2026-04-03)
- auto Complaint #IC-MNIOHRRI-SKJF6A — Connecticut (2026-04-02)
- auto Complaint #IC-MNSBPSDX-VI7NFD — Connecticut (2026-03-26)
- auto Complaint #IC-MNH91UM9-97BTHW — Indiana (2026-03-10)
- auto Complaint #IC-MNEUNS25-BOOV8I — Georgia (2026-03-05)
- auto Complaint #IC-MNPTOVN5-17ISBT — Alabama (2026-03-04)
- auto Complaint #IC-MNU40J24-BIWGFR — South Carolina (2026-03-03)
- auto Complaint #IC-MNSOKUEA-3NBHVA — Louisiana (2026-03-01)
- auto Complaint #IC-MNIBMP20-VKMGU3 — Pennsylvania (2026-03-01)
- auto Complaint #IC-MNER1IDX-CFKPO7 — Iowa (2026-02-20)
Frequently Asked Questions
How many auto complaints does USAA have?
USAA has 84 auto insurance complaints on file, according to NAIC and state DOI data.
What are the most common auto complaint issues with USAA?
The most common auto complaint issues for USAA are: Delayed payment (22), Claim denial (14), Policy cancellation (13), Premium increase (13), Coverage dispute (12).
Which states have the most auto complaints against USAA?
The states with the most auto complaints against USAA are: Illinois (5), Washington (4), North Carolina (4), Louisiana (3), Connecticut (3).