USAA Insurance Complaints in Illinois
USAA has 12 consumer complaints on file from Illinois, based on public NAIC and state DOI data.
Key Statistics
- Complaints in Illinois: 12
- Total Complaints (All States): 308
- Illinois Share: 3.9%
- NAIC Complaint Ratio: 0.42
- AI Risk Score: 15/100
Complaint Breakdown by Coverage Type in Illinois
| Coverage Type | Complaints | % of Total |
|---|---|---|
| auto | 5 | 41.7% |
| homeowners | 4 | 33.3% |
| life | 3 | 25.0% |
Recent USAA Complaints in Illinois
- homeowners Complaint #IC-MNSOKUBB-IEPN6O (2026-04-02) — Delayed payment
- homeowners Complaint #IC-MNR94TLG-KJ8M8Z (2026-01-28) — Underpayment
- auto Complaint #IC-MNMYT7TD-NTMTW2 (2026-01-13) — Delayed payment
- life Complaint #IC-MNF3WCW9-V6F5W3 (2025-11-21) — Beneficiary dispute
- life Complaint #IC-MNQJEWOJ-U1AO7N (2025-05-23) — Cash value dispute
- auto Complaint #IC-MNGW6ULO-30ECQM (2025-03-25) — Unfair settlement
- homeowners Complaint #IC-MNFTMHH3-0KW51D (2025-01-24) — Underpayment
- auto Complaint #IC-MNTEAKM5-F5DKFF (2025-01-15) — Coverage dispute
- auto Complaint #IC-MNNBO4OD-CCE84S (2024-10-28) — Delayed payment
- auto Complaint #IC-MNESP94L-PT0N31 (2024-10-02) — Coverage dispute
Frequently Asked Questions
How many complaints does USAA have in Illinois?
USAA has 12 complaints on file from consumers in Illinois, according to NAIC and state DOI data.
What types of insurance complaints are filed against USAA in Illinois?
The top complaint categories for USAA in Illinois are: auto (5), homeowners (4), life (3).
How does USAA's complaint record in Illinois compare to other states?
USAA has 12 complaints in Illinois out of 308 total complaints nationwide. That represents 3.9% of their total complaint volume.