ZURICH AMERICAN INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 24 health insurance complaints filed against ZURICH AMERICAN INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 24
Total health Complaints (All States): 24
Texas Share: 100.0%
NAIC Complaint Ratio: 8.99
AI Risk Score: 83/100

Analysis: ZURICH AMERICAN INSURANCE COMPANY health in Texas

ZURICH AMERICAN INSURANCE COMPANY has accumulated 24 health insurance complaints from consumers in Texas. Across all states, ZURICH AMERICAN INSURANCE COMPANY has 24 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 11 complaints. Other common issues include Claim denial (7), Cust Srvc Policy Holder Srvcs | Company Position Upheld; Contract Language/Legal Issue; Information Furnished (1), Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have health disputes with ZURICH AMERICAN INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	11	45.8%
Claim denial	7	29.2%
Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Contract Language/Legal Issue; Information Furnished	1	4.2%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Question of Fact	1	4.2%
Unsatisfactory Settle/Offer \| Complaint Withdrawn	1	4.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	4.2%
Other \| Insufficient Information; Contract Language/Legal Issue	1	4.2%
URA Failure To Notify \| Information Furnished	1	4.2%

Complaints by Year

2026: 1 complaints
2025: 2 complaints
2024: 2 complaints
2022: 3 complaints
2020: 1 complaints
2017: 3 complaints
2015: 3 complaints
2014: 2 complaints
2013: 6 complaints
2012: 1 complaints

Recent health Complaints Against ZURICH AMERICAN INSURANCE COMPANY in Texas

health Complaint #TX-446757-81e058dd (2026-02-05) — Delayed payment
health Complaint #TX-431261-d620d0d8 (2025-08-08) — Cust Srvc Policy Holder Srvcs | Company Position Upheld; Contract Language/Legal Issue; Information Furnished
health Complaint #TX-418016-d620d0d8 (2025-03-07) — Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact
health Complaint #TX-402546-c60166a8 (2024-09-04) — Delayed payment
health Complaint #TX-400521-f43f21ac (2024-08-12) — Delayed payment
health Complaint #TX-352163-69f42984 (2022-12-27) — Delayed payment
health Complaint #TX-349254-60b3222c (2022-11-08) — Unsatisfactory Settle/Offer | Complaint Withdrawn
health Complaint #TX-332417-f43f21ac (2022-02-28) — Delayed payment
health Complaint #TX-298267-60b3222c (2020-09-11) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue
health Complaint #TX-189076-c60166a8 (2017-09-14) — Delayed payment

Frequently Asked Questions

How many health complaints does ZURICH AMERICAN INSURANCE COMPANY have in Texas?

ZURICH AMERICAN INSURANCE COMPANY has 24 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with ZURICH AMERICAN INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (11), Claim denial (7), Cust Srvc Policy Holder Srvcs | Company Position Upheld; Contract Language/Legal Issue; Information Furnished (1), Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact (1), Unsatisfactory Settle/Offer | Complaint Withdrawn (1).

How does ZURICH AMERICAN INSURANCE COMPANY's health record in Texas compare to other states?

ZURICH AMERICAN INSURANCE COMPANY has 24 health complaints in Texas out of 24 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against ZURICH AMERICAN INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.