ZURICH AMERICAN INSURANCE COMPANY — homeowners Insurance Complaints
Analysis of 259 homeowners insurance complaints filed against ZURICH AMERICAN INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 259
- Total Complaints (All Types): 327
- homeowners Share: 79.2%
- NAIC Complaint Ratio: 8.99
- AI Risk Score: 83/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 145 | 56.0% |
| Claim denial | 63 | 24.3% |
| Premium or billing dispute | 11 | 4.2% |
| Policy cancellation | 6 | 2.3% |
| Unfair settlement | 4 | 1.5% |
| Unsatisfactory Settle/Offer | Question of Fact | 3 | 1.2% |
| Unsatisfactory Settle/Offer | Information Furnished | 2 | 0.8% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken | 1 | 0.4% |
| Cust Service Claim Handling | Claim Settled; Corrective Action Taken | 1 | 0.4% |
| Liability Dispute | Company Position Upheld; Information Furnished; Question of Fact | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Information Furnished | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnis | 1 | 0.4% |
| Cust Service Claim Handling | Question of Fact; Claim Settled; Information Furnished | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Correctiv | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Contract Language/Legal Issue | 1 | 0.4% |
| Misrepresentation | Insufficient Information | 1 | 0.4% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished | 1 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Information Fu | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment Expected | 1 | 0.4% |
| Misrepresentation | Corrective Action Taken | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.4% |
| Cust Service Claim Handling | Claim Settled | 1 | 0.4% |
| Not Within TDI Jurisdiction | No Jurisdiction; Referred To | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Complainant Retained Attorney | 1 | 0.4% |
| Cust Service Claim Handling | Corrective Action Taken | 1 | 0.4% |
| Liability Dispute | Complainant Retained Attorney; Question of Fact; Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 1 | 0.4% |
| Other | Question of Fact; Information Furnished | 1 | 0.4% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 247 |
| Connecticut | 12 |
Recent homeowners Complaints Against ZURICH AMERICAN INSURANCE COMPANY
- homeowners Complaint #CT-7084942-258c7864 — Connecticut (2026-04-23)
- homeowners Complaint #TX-453628-c60166a8 — Texas (2026-04-15)
- homeowners Complaint #TX-452751-c60166a8 — Texas (2026-04-07)
- homeowners Complaint #TX-452499-0b5029bb — Texas (2026-04-03)
- homeowners Complaint #TX-451950-c60166a8 — Texas (2026-03-30)
- homeowners Complaint #TX-448567-c60166a8 — Texas (2026-02-25)
- homeowners Complaint #TX-445525-0b5029bb — Texas (2026-01-22)
- homeowners Complaint #TX-444200-fdcbb5f2 — Texas (2026-01-08)
- homeowners Complaint #TX-444004-c65a39c0 — Texas (2026-01-07)
- homeowners Complaint #TX-443191-799a76e0 — Texas (2025-12-29)
Frequently Asked Questions
How many homeowners complaints does ZURICH AMERICAN INSURANCE COMPANY have?
ZURICH AMERICAN INSURANCE COMPANY has 259 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with ZURICH AMERICAN INSURANCE COMPANY?
The most common homeowners complaint issues for ZURICH AMERICAN INSURANCE COMPANY are: Delayed payment (145), Claim denial (63), Premium or billing dispute (11), Policy cancellation (6), Unfair settlement (4).
Which states have the most homeowners complaints against ZURICH AMERICAN INSURANCE COMPANY?
The states with the most homeowners complaints against ZURICH AMERICAN INSURANCE COMPANY are: Texas (247), Connecticut (12).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
ZURICH AMERICAN INSURANCE COMPANY Complaints by State
- ZURICH AMERICAN INSURANCE COMPANY Complaints in California
- ZURICH AMERICAN INSURANCE COMPANY Complaints in Texas
- ZURICH AMERICAN INSURANCE COMPANY Complaints in New York
- ZURICH AMERICAN INSURANCE COMPANY Complaints in Florida
- ZURICH AMERICAN INSURANCE COMPANY Complaints in Illinois
- ZURICH AMERICAN INSURANCE COMPANY Complaints in Pennsylvania
- ZURICH AMERICAN INSURANCE COMPANY Complaints in Ohio
- ZURICH AMERICAN INSURANCE COMPANY Complaints in Georgia
- ZURICH AMERICAN INSURANCE COMPANY Complaints in North Carolina
- ZURICH AMERICAN INSURANCE COMPANY Complaints in New Jersey