travel Insurance Complaints in 2021
Comprehensive analysis of 381 travel insurance complaints filed during 2021, based on public NAIC and state DOI data.
Key Statistics
- travel Complaints in 2021: 381
- All-Time travel Complaints: 2,958
- Insurers with Complaints: 11
- States Affected: 51
2021 travel Complaint Analysis
In 2021, consumers filed 381 travel insurance complaints against 11 insurers across 51 states.
The insurer with the most travel complaints in 2021 was Allianz Travel Insurance with 84 complaints. Other heavily complained-about insurers: AIG (75), Travel Guard by AIG (49), World Nomads (39).
North Dakota led with 13 travel complaints in 2021. Other top states: Montana (13), Massachusetts (12), Virginia (12).
Top Insurers — travel in 2021
| Insurer | Complaints | % |
|---|---|---|
| Allianz Travel Insurance | 84 | 22.0% |
| AIG | 75 | 19.7% |
| Travel Guard by AIG | 49 | 12.9% |
| World Nomads | 39 | 10.2% |
| Generali Travel Insurance | 38 | 10.0% |
| Travelex Insurance | 32 | 8.4% |
| Seven Corners Insurance | 22 | 5.8% |
| Battleface Travel Insurance | 14 | 3.7% |
| Tin Leg Travel Insurance | 14 | 3.7% |
| Faye Travel Insurance | 10 | 2.6% |
| HTH Travel Insurance | 4 | 1.0% |
travel in 2021 by State
| State | Complaints |
|---|---|
| North Dakota | 13 |
| Montana | 13 |
| Massachusetts | 12 |
| Virginia | 12 |
| Maine | 12 |
| North Carolina | 11 |
| Maryland | 10 |
| Tennessee | 10 |
| New Hampshire | 10 |
| Alaska | 10 |
| Iowa | 10 |
| Delaware | 10 |
| California | 10 |
| Utah | 9 |
| Vermont | 9 |
travel Complaints from 2021
- travel #IC-MOCSQFOS-5SEM49 — AIG (Massachusetts)
- travel #IC-MOCSWTDL-XWF3HQ — World Nomads (Virginia)
- travel #IC-MOCSWJPS-KCYXWW — Travel Guard by AIG (New York)
- travel #IC-MOCSQFOR-PVSTLM — AIG (Kentucky)
- travel #IC-MOCSW0GS-ZKARQV — Allianz Travel Insurance (Hawaii)
- travel #IC-MOCSW0GS-CQKCEW — Allianz Travel Insurance (Rhode Island)
- travel #IC-MOCSWJPS-YAIVZT — Travel Guard by AIG (Nebraska)
- travel #IC-MOCSXALU-X51ETQ — Generali Travel Insurance (Maryland)
- travel #IC-MOCSQFOU-S2H5OZ — AIG (Utah)
- travel #IC-MOCSXALU-GU4TET — Generali Travel Insurance (Louisiana)
Frequently Asked Questions
How many travel complaints were filed in 2021?
There were 381 travel insurance complaints filed in 2021, according to NAIC and state DOI data.
Which insurers had the most travel complaints in 2021?
Top insurers: Allianz Travel Insurance (84), AIG (75), Travel Guard by AIG (49), World Nomads (39), Generali Travel Insurance (38).
Which states had the most travel complaints in 2021?
Top states: North Dakota (13), Montana (13), Massachusetts (12), Virginia (12), Maine (12).
Are travel complaints increasing?
Trend: 2026 (211), 2025 (598), 2024 (571), 2023 (590), 2022 (607), 2021 (381).