travel Insurance Complaints in 2023
Comprehensive analysis of 590 travel insurance complaints filed during 2023, based on public NAIC and state DOI data.
Key Statistics
- travel Complaints in 2023: 590
- All-Time travel Complaints: 2,958
- Insurers with Complaints: 11
- States Affected: 51
2023 travel Complaint Analysis
In 2023, consumers filed 590 travel insurance complaints against 11 insurers across 51 states.
The insurer with the most travel complaints in 2023 was AIG with 126 complaints. Other heavily complained-about insurers: Allianz Travel Insurance (120), Travel Guard by AIG (91), Travelex Insurance (59).
Hawaii led with 21 travel complaints in 2023. Other top states: Kentucky (19), Montana (17), Wisconsin (17).
Top Insurers — travel in 2023
| Insurer | Complaints | % |
|---|---|---|
| AIG | 126 | 21.4% |
| Allianz Travel Insurance | 120 | 20.3% |
| Travel Guard by AIG | 91 | 15.4% |
| Travelex Insurance | 59 | 10.0% |
| World Nomads | 59 | 10.0% |
| Generali Travel Insurance | 41 | 6.9% |
| Seven Corners Insurance | 29 | 4.9% |
| Battleface Travel Insurance | 21 | 3.6% |
| HTH Travel Insurance | 16 | 2.7% |
| Faye Travel Insurance | 14 | 2.4% |
| Tin Leg Travel Insurance | 14 | 2.4% |
travel in 2023 by State
| State | Complaints |
|---|---|
| Hawaii | 21 |
| Kentucky | 19 |
| Montana | 17 |
| Wisconsin | 17 |
| New York | 17 |
| Ohio | 17 |
| Texas | 17 |
| Illinois | 15 |
| New Jersey | 15 |
| Washington | 15 |
| Arkansas | 15 |
| Kansas | 14 |
| New Mexico | 14 |
| Michigan | 13 |
| Massachusetts | 13 |
travel Complaints from 2023
- travel #IC-MOCSX5FK-Z1C9DQ — Seven Corners Insurance (Kansas)
- travel #IC-MOCSXHVK-VBOWXG — Faye Travel Insurance (Illinois)
- travel #IC-MOCSWJPT-FSDMBL — Travel Guard by AIG (Kentucky)
- travel #IC-MOCSWJPT-0BOWAK — Travel Guard by AIG (Kentucky)
- travel #IC-MOCSXGCU-I8AOOC — Battleface Travel Insurance (Idaho)
- travel #IC-MOCSQFOS-W5OXOV — AIG (Montana)
- travel #IC-MOCSQFOS-CMXBE6 — AIG (Georgia)
- travel #IC-MOCSW0GT-QADNU8 — Allianz Travel Insurance (Nebraska)
- travel #IC-MOCSXKXZ-H2X40X — HTH Travel Insurance (Alaska)
- travel #IC-MOCSX0GM-GAKZTS — Travelex Insurance (Vermont)
Frequently Asked Questions
How many travel complaints were filed in 2023?
There were 590 travel insurance complaints filed in 2023, according to NAIC and state DOI data.
Which insurers had the most travel complaints in 2023?
Top insurers: AIG (126), Allianz Travel Insurance (120), Travel Guard by AIG (91), Travelex Insurance (59), World Nomads (59).
Which states had the most travel complaints in 2023?
Top states: Hawaii (21), Kentucky (19), Montana (17), Wisconsin (17), New York (17).
Are travel complaints increasing?
Trend: 2026 (211), 2025 (598), 2024 (571), 2023 (590), 2022 (607), 2021 (381).