Brighthouse Life Insurance Company — health Insurance Complaints
Analysis of 105 health insurance complaints filed against Brighthouse Life Insurance Company, based on public NAIC and state DOI data.
Key Statistics
- health Complaints: 105
- Total Complaints (All Types): 240
- health Share: 43.8%
- NAIC Complaint Ratio: 12.73
- AI Risk Score: 79/100
health Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 60 | 57.1% |
| Premium or billing dispute | 20 | 19.0% |
| Unfair settlement | 4 | 3.8% |
| Policy cancellation | 3 | 2.9% |
| Claim denial | 2 | 1.9% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld | 1 | 1.0% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact | 1 | 1.0% |
| Cust Srvc Policy Holder Srvcs; Misrepresentation | Information Furnished | 1 | 1.0% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 1.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Insufficient Information | 1 | 1.0% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue | 1 | 1.0% |
| Commissions | Contract Language/Legal Issue; Information Furnished | 1 | 1.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 1 | 1.0% |
| Misleading sales | 1 | 1.0% |
| Unprofessional Conduct by Insurer | PolicyHolder Service | Question of Fact/Contract/Provision/Legal Issue | 1 | 1.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 1.0% |
| Misrepresentation | Contract Language/Legal Issue | 1 | 1.0% |
| Misrepresentation | Referred for Disciplinary Actn; Failure to Timely Respond | 1 | 1.0% |
| Continuation of Benefits | Insufficient Information | 1 | 1.0% |
| Agent Handling | No Enforcement Case Opened; Information Furnished | 1 | 1.0% |
| Coverage dispute | 1 | 1.0% |
health Complaints by State
| State | Complaints |
|---|---|
| Texas | 90 |
| Connecticut | 15 |
Recent health Complaints Against Brighthouse Life Insurance Company
- health Complaint #TX-449767-8aa8d07c — Texas (2026-03-10)
- health Complaint #TX-449384-8aa8d07c — Texas (2026-03-05)
- health Complaint #TX-442261-14d6a274 — Texas (2025-12-12)
- health Complaint #TX-439150-9ef31554 — Texas (2025-11-06)
- health Complaint #CT-7079321-c84c2fed — Connecticut (2025-10-24)
- health Complaint #TX-433452-614c020e — Texas (2025-09-03)
- health Complaint #TX-431955-c6904260 — Texas (2025-08-13)
- health Complaint #TX-428306-29505630 — Texas (2025-07-03)
- health Complaint #TX-421809-9f34ce44 — Texas (2025-04-23)
- health Complaint #TX-419746-9f34ce44 — Texas (2025-03-31)
Frequently Asked Questions
How many health complaints does Brighthouse Life Insurance Company have?
Brighthouse Life Insurance Company has 105 health insurance complaints on file, according to NAIC and state DOI data.
What are the most common health complaint issues with Brighthouse Life Insurance Company?
The most common health complaint issues for Brighthouse Life Insurance Company are: Delayed payment (60), Premium or billing dispute (20), Unfair settlement (4), Policy cancellation (3), Claim denial (2).
Which states have the most health complaints against Brighthouse Life Insurance Company?
The states with the most health complaints against Brighthouse Life Insurance Company are: Texas (90), Connecticut (15).
health Complaints by State
Brighthouse Life Insurance Company Complaints by State
- Brighthouse Life Insurance Company Complaints in California
- Brighthouse Life Insurance Company Complaints in Texas
- Brighthouse Life Insurance Company Complaints in New York
- Brighthouse Life Insurance Company Complaints in Florida
- Brighthouse Life Insurance Company Complaints in Illinois
- Brighthouse Life Insurance Company Complaints in Pennsylvania
- Brighthouse Life Insurance Company Complaints in Ohio
- Brighthouse Life Insurance Company Complaints in Georgia
- Brighthouse Life Insurance Company Complaints in North Carolina
- Brighthouse Life Insurance Company Complaints in New Jersey