Brighthouse Life Insurance Company Insurance Complaints in Connecticut

Brighthouse Life Insurance Company has 149 consumer complaints on file from Connecticut, based on public NAIC and state DOI data.

Key Statistics

Complaints in Connecticut: 149
Total Complaints (All States): 240
Connecticut Share: 62.1%
NAIC Complaint Ratio: 12.73
AI Risk Score: 79/100

Complaint Breakdown by Coverage Type in Connecticut

Coverage Type	Complaints	% of Total
individual	68	45.6%
life	59	39.6%
health	15	10.1%
general	5	3.4%
group	1	0.7%
accelerated-benefits	1	0.7%

Recent Brighthouse Life Insurance Company Complaints in Connecticut

life Complaint #CT-7084771-665017bf (2026-04-17) — Delayed payment
life Complaint #CT-7084490-11b0fc7c (2026-04-09) — Delayed payment
life Complaint #CT-7083906-50c87c79 (2026-03-18) — Payment Not Credited | PolicyHolder Service | Company Position Substantiated
life Complaint #CT-7083875-d9c5a201 (2026-03-17) — Delayed payment
life Complaint #CT-7081563-aec79cb5 (2026-01-11) — Delayed payment
life Complaint #CT-7081269-d2e19a17 (2025-12-30) — Policy cancellation
life Complaint #CT-7080999-41e800e1 (2025-12-17) — Recoupment | Claim Handling
life Complaint #CT-7080038-8b6fad5c (2025-11-14) — Delayed payment
life Complaint #CT-7079694-008e53d7 (2025-11-04) — Delayed payment
group Complaint #CT-7079484-9142db28 (2025-10-29) — Delayed payment

Frequently Asked Questions

How many complaints does Brighthouse Life Insurance Company have in Connecticut?

Brighthouse Life Insurance Company has 149 complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What types of insurance complaints are filed against Brighthouse Life Insurance Company in Connecticut?

The top complaint categories for Brighthouse Life Insurance Company in Connecticut are: individual (68), life (59), health (15), general (5), group (1).

How does Brighthouse Life Insurance Company's complaint record in Connecticut compare to other states?

Brighthouse Life Insurance Company has 149 complaints in Connecticut out of 240 total complaints nationwide. That represents 62.1% of their total complaint volume.