Brighthouse Life Insurance Company — Insurance Complaint Report
Brighthouse Life Insurance Company: 12.73 complaint index from public DOI data
Key Metrics
- Total Complaints: 240
- NAIC Complaint Ratio: 12.73
- AI Risk Score: 79/100
- Most Recent Complaint: 2026-04-17
Decision Cockpit: What to Inspect Next
This hub uses recent real complaint records for Brighthouse Life Insurance Company to expose practical next paths: state hotspots, product lines, recurring issues, regulator context, and shopping checks.
- Recent source records sampled: 50
- Risk score: 79/100
- Primary state spoke: Brighthouse Life Insurance Company complaints in Connecticut
- Primary product spoke: Brighthouse Life Insurance Company life complaints
- State/product drilldown: life complaints in Connecticut
- Shopping check: Cross-check financial strength and reviews
- Local map utility: Find local agents on Google Maps
State Hotspots
- Connecticut — 34 recent records
- Texas — 16 recent records
Product Lines
- life — 27 recent records
- health — 20 recent records
- group — 1 recent records
- accelerated-benefits — 1 recent records
- individual — 1 recent records
Recurring Issue Signals
- Delayed payment — 28 recent records
- Unfair settlement — 5 recent records
- Policy cancellation — 3 recent records
- Misleading sales — 3 recent records
- Premium or billing dispute — 2 recent records
Source and Coverage Transparency
This page is built from public state Department of Insurance datasets currently loaded for Texas, Connecticut, and New York auto complaint rankings. Counts reflect available source records, not every insurance complaint in every state.
- Texas Department of Insurance complaints
- Connecticut Insurance Department complaints
- Texas TDI complaint indexes and policy counts
- States represented in this profile: TX, CT
- Product lines represented: 6
- Complaint record span: 2016-10-19 to 2026-04-17
- Profile last rebuilt: 2026-05-19T15:07:02.343Z
AI Insurer Analysis
Brighthouse Life Insurance Company has 240 public insurance complaint records in this dataset, led by CT and health coverage.
Risk Breakdown
- categories: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
- complaintRatio: 12.73
- confirmedComplaints: 27
- dispositions: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
- complaintVolume: 240
- states: [object Object],[object Object]
Red Flags
- Complaint index above average in Texas TDI policy-count data (12.73).
Consumer Tips
Compare complaint volume, complaint reasons, dispositions, and state DOI guidance before choosing or renewing insurance coverage.
Trend Analysis
Public complaint records currently span 2016-10-19 through 2026-04-17.
Recent Complaints Against Brighthouse Life Insurance Company
- life Complaint #CT-7084771-665017bf — Connecticut (2026-04-17)
- life Complaint #CT-7084490-11b0fc7c — Connecticut (2026-04-09)
- life Complaint #CT-7083906-50c87c79 — Connecticut (2026-03-18)
- life Complaint #CT-7083875-d9c5a201 — Connecticut (2026-03-17)
- health Complaint #TX-449767-8aa8d07c — Texas (2026-03-10)
- health Complaint #TX-449384-8aa8d07c — Texas (2026-03-05)
- life Complaint #CT-7081563-aec79cb5 — Connecticut (2026-01-11)
- life Complaint #CT-7081269-d2e19a17 — Connecticut (2025-12-30)
- life Complaint #CT-7080999-41e800e1 — Connecticut (2025-12-17)
- health Complaint #TX-442261-14d6a274 — Texas (2025-12-12)
Brighthouse Life Insurance Company Complaints by State
- Brighthouse Life Insurance Company in Connecticut — 34 complaints
- Brighthouse Life Insurance Company in Texas — 16 complaints
Brighthouse Life Insurance Company Complaints by Coverage Type
- Brighthouse Life Insurance Company life Complaints — 27 complaints
- Brighthouse Life Insurance Company health Complaints — 20 complaints
- Brighthouse Life Insurance Company group Complaints — 1 complaints
- Brighthouse Life Insurance Company accelerated-benefits Complaints — 1 complaints
- Brighthouse Life Insurance Company individual Complaints — 1 complaints
Browse Brighthouse Life Insurance Company Complaints by State
- Brighthouse Life Insurance Company Complaints in California
- Brighthouse Life Insurance Company Complaints in Texas
- Brighthouse Life Insurance Company Complaints in New York
- Brighthouse Life Insurance Company Complaints in Florida
- Brighthouse Life Insurance Company Complaints in Illinois
- Brighthouse Life Insurance Company Complaints in Pennsylvania
- Brighthouse Life Insurance Company Complaints in Ohio
- Brighthouse Life Insurance Company Complaints in Georgia
- Brighthouse Life Insurance Company Complaints in North Carolina
- Brighthouse Life Insurance Company Complaints in New Jersey
Browse Brighthouse Life Insurance Company Complaints by Category
- Brighthouse Life Insurance Company Auto Insurance Complaints
- Brighthouse Life Insurance Company Homeowners Insurance Complaints
- Brighthouse Life Insurance Company Health Insurance Complaints
- Brighthouse Life Insurance Company Life Insurance Complaints
- Brighthouse Life Insurance Company Property Insurance Complaints
- Brighthouse Life Insurance Company Commercial Insurance Complaints
- Brighthouse Life Insurance Company Workers Compensation Complaints
- Brighthouse Life Insurance Company Professional Liability Complaints