Brighthouse Life Insurance Company — individual Complaints in Connecticut

Detailed analysis of 68 individual insurance complaints filed against Brighthouse Life Insurance Company by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

individual Complaints in Connecticut: 68
Total individual Complaints (All States): 68
Connecticut Share: 100.0%
NAIC Complaint Ratio: 12.73
AI Risk Score: 79/100

Analysis: Brighthouse Life Insurance Company individual in Connecticut

Brighthouse Life Insurance Company has accumulated 68 individual insurance complaints from consumers in Connecticut. Across all states, Brighthouse Life Insurance Company has 68 total individual complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Premium or billing dispute with 49 complaints. Other common issues include Delayed payment (10), Coverage dispute (3), Policy cancellation (1).

The most active year was 2024 with 4 complaints filed.

Consumers in Connecticut who have individual disputes with Brighthouse Life Insurance Company can file a complaint with the Connecticut Department of Insurance.

individual Complaint Issues in Connecticut

Issue Type	Complaints	%
Premium or billing dispute	49	72.1%
Delayed payment	10	14.7%
Coverage dispute	3	4.4%
Policy cancellation	1	1.5%
Policy Service \| PolicyHolder Service	1	1.5%
Prompt Pay \| Claim Handling \| Company Position Substantiated	1	1.5%
Claim denial	1	1.5%
Claim Procedure \| Claim Handling \| No Action Requested/Required	1	1.5%
Claim Procedure \| Claim Handling \| Claim Settled	1	1.5%

Complaints by Year

2024: 4 complaints
2023: 7 complaints
2022: 20 complaints
2021: 30 complaints
2020: 7 complaints

Recent individual Complaints Against Brighthouse Life Insurance Company in Connecticut

individual Complaint #CT-7067460-16758feb (2024-08-23) — Policy cancellation
individual Complaint #CT-7063836-95a3b04e (2024-04-29) — Premium or billing dispute
individual Complaint #CT-7061866-b66e2101 (2024-02-21) — Premium or billing dispute
individual Complaint #CT-7061591-ccea81a4 (2024-02-09) — Premium or billing dispute
individual Complaint #CT-7058063-623e9d12 (2023-10-10) — Delayed payment
individual Complaint #CT-7056215-583cfcf9 (2023-08-01) — Policy Service | PolicyHolder Service
individual Complaint #CT-7055266-d6819a0f (2023-06-22) — Premium or billing dispute
individual Complaint #CT-7053516-24e498a4 (2023-04-18) — Delayed payment
individual Complaint #CT-7053232-3f2d64e6 (2023-04-07) — Delayed payment
individual Complaint #CT-7052522-f1ffb368 (2023-03-12) — Coverage dispute

Frequently Asked Questions

How many individual complaints does Brighthouse Life Insurance Company have in Connecticut?

Brighthouse Life Insurance Company has 68 individual insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common individual complaint issues with Brighthouse Life Insurance Company in Connecticut?

The most common issues are: Premium or billing dispute (49), Delayed payment (10), Coverage dispute (3), Policy cancellation (1), Policy Service | PolicyHolder Service (1).

How does Brighthouse Life Insurance Company's individual record in Connecticut compare to other states?

Brighthouse Life Insurance Company has 68 individual complaints in Connecticut out of 68 total individual complaints nationwide. That is 100.0% of their individual volume.

Where can I file a individual complaint against Brighthouse Life Insurance Company in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.