Brighthouse Life Insurance Company — life Insurance Complaints
Analysis of 60 life insurance complaints filed against Brighthouse Life Insurance Company, based on public NAIC and state DOI data.
Key Statistics
- life Complaints: 60
- Total Complaints (All Types): 240
- life Share: 25.0%
- NAIC Complaint Ratio: 12.73
- AI Risk Score: 79/100
life Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 32 | 53.3% |
| Misleading sales | 7 | 11.7% |
| Unfair settlement | 6 | 10.0% |
| Policy cancellation | 3 | 5.0% |
| Refusal to Insure | Underwriting | Company Position Substantiated | 3 | 5.0% |
| Premium or billing dispute | 2 | 3.3% |
| Payment Not Credited | PolicyHolder Service | Company Position Substantiated | 1 | 1.7% |
| Recoupment | Claim Handling | 1 | 1.7% |
| Prompt Pay | Claim Handling | Company Position Substantiated | 1 | 1.7% |
| Claim Procedure | Claim Handling | Claim Settled | 1 | 1.7% |
| Policy Service | PolicyHolder Service | 1 | 1.7% |
| Policy Information | PolicyHolder Service | Company Position Substantiated | 1 | 1.7% |
| Coverage dispute | 1 | 1.7% |
life Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 59 |
| Texas | 1 |
Recent life Complaints Against Brighthouse Life Insurance Company
- life Complaint #CT-7084771-665017bf — Connecticut (2026-04-17)
- life Complaint #CT-7084490-11b0fc7c — Connecticut (2026-04-09)
- life Complaint #CT-7083906-50c87c79 — Connecticut (2026-03-18)
- life Complaint #CT-7083875-d9c5a201 — Connecticut (2026-03-17)
- life Complaint #CT-7081563-aec79cb5 — Connecticut (2026-01-11)
- life Complaint #CT-7081269-d2e19a17 — Connecticut (2025-12-30)
- life Complaint #CT-7080999-41e800e1 — Connecticut (2025-12-17)
- life Complaint #CT-7080038-8b6fad5c — Connecticut (2025-11-14)
- life Complaint #CT-7079694-008e53d7 — Connecticut (2025-11-04)
- life Complaint #CT-7078936-a08d676b — Connecticut (2025-10-09)
Frequently Asked Questions
How many life complaints does Brighthouse Life Insurance Company have?
Brighthouse Life Insurance Company has 60 life insurance complaints on file, according to NAIC and state DOI data.
What are the most common life complaint issues with Brighthouse Life Insurance Company?
The most common life complaint issues for Brighthouse Life Insurance Company are: Delayed payment (32), Misleading sales (7), Unfair settlement (6), Policy cancellation (3), Refusal to Insure | Underwriting | Company Position Substantiated (3).
Which states have the most life complaints against Brighthouse Life Insurance Company?
The states with the most life complaints against Brighthouse Life Insurance Company are: Connecticut (59), Texas (1).
life Complaints by State
Brighthouse Life Insurance Company Complaints by State
- Brighthouse Life Insurance Company Complaints in California
- Brighthouse Life Insurance Company Complaints in Texas
- Brighthouse Life Insurance Company Complaints in New York
- Brighthouse Life Insurance Company Complaints in Florida
- Brighthouse Life Insurance Company Complaints in Illinois
- Brighthouse Life Insurance Company Complaints in Pennsylvania
- Brighthouse Life Insurance Company Complaints in Ohio
- Brighthouse Life Insurance Company Complaints in Georgia
- Brighthouse Life Insurance Company Complaints in North Carolina
- Brighthouse Life Insurance Company Complaints in New Jersey