HANOVER INSURANCE COMPANY, THE — homeowners Complaints in Connecticut

Detailed analysis of 49 homeowners insurance complaints filed against HANOVER INSURANCE COMPANY, THE by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Connecticut: 49
Total homeowners Complaints (All States): 81
Connecticut Share: 60.5%
NAIC Complaint Ratio: 1.15
AI Risk Score: 46/100

Analysis: HANOVER INSURANCE COMPANY, THE homeowners in Connecticut

HANOVER INSURANCE COMPANY, THE has accumulated 49 homeowners insurance complaints from consumers in Connecticut. Across all states, HANOVER INSURANCE COMPANY, THE has 81 total homeowners complaints, making Connecticut responsible for 60.5% of the volume.

The most frequent complaint sub-type is Claim denial with 13 complaints. Other common issues include Unfair settlement (7), Delayed payment (5), Premium or billing dispute (4).

The most active year was 2026 with 2 complaints filed.

Consumers in Connecticut who have homeowners disputes with HANOVER INSURANCE COMPANY, THE can file a complaint with the Connecticut Department of Insurance.

homeowners Complaint Issues in Connecticut

Issue Type	Complaints	%
Claim denial	13	26.5%
Unfair settlement	7	14.3%
Delayed payment	5	10.2%
Premium or billing dispute	4	8.2%
Nonrenewal \| Underwriting \| Company Position Substantiated	4	8.2%
Adjuster Handling \| Claim Handling \| Question of Fact/Contract/Provision/Legal Issue	3	6.1%
Adjuster Handling \| Claim Handling \| Company Position Overturned	2	4.1%
Policy cancellation	2	4.1%
Excessive Charges \| Underwriting \| Company Position Substantiated	2	4.1%
Coverage dispute	1	2.0%
Claim Handling Other \| Claim Handling \| Company Position Substantiated	1	2.0%
Policy Information \| PolicyHolder Service	1	2.0%
Nonrenewal \| Underwriting	1	2.0%
Policy Service Other \| PolicyHolder Service	1	2.0%
Nonrenewal \| Underwriting \| Company Position Overturned	1	2.0%
Misleading sales	1	2.0%

Complaints by Year

2026: 2 complaints
2025: 15 complaints
2024: 12 complaints
2023: 13 complaints
2022: 5 complaints
2021: 2 complaints

Recent homeowners Complaints Against HANOVER INSURANCE COMPANY, THE in Connecticut

homeowners Complaint #CT-7085391-4515ec69 (2026-05-07) — Delayed payment
homeowners Complaint #CT-7082021-ac5c5209 (2026-01-26) — Claim denial
homeowners Complaint #CT-7081193-80d259a5 (2025-12-29) — Adjuster Handling | Claim Handling | Company Position Overturned
homeowners Complaint #CT-7079748-bac7fb31 (2025-11-05) — Premium or billing dispute
homeowners Complaint #CT-7079084-d7090a13 (2025-10-16) — Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue
homeowners Complaint #CT-7078950-07ff250c (2025-10-10) — Coverage dispute
homeowners Complaint #CT-7078761-cb6b1872 (2025-10-03) — Claim denial
homeowners Complaint #CT-7078632-9992119b (2025-09-28) — Unfair settlement
homeowners Complaint #CT-7077890-035013cd (2025-08-29) — Claim denial
homeowners Complaint #CT-7077374-e7b1869e (2025-08-13) — Claim Handling Other | Claim Handling | Company Position Substantiated

Frequently Asked Questions

How many homeowners complaints does HANOVER INSURANCE COMPANY, THE have in Connecticut?

HANOVER INSURANCE COMPANY, THE has 49 homeowners insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with HANOVER INSURANCE COMPANY, THE in Connecticut?

The most common issues are: Claim denial (13), Unfair settlement (7), Delayed payment (5), Premium or billing dispute (4), Nonrenewal | Underwriting | Company Position Substantiated (4).

How does HANOVER INSURANCE COMPANY, THE's homeowners record in Connecticut compare to other states?

HANOVER INSURANCE COMPANY, THE has 49 homeowners complaints in Connecticut out of 81 total homeowners complaints nationwide. That is 60.5% of their homeowners volume.

Where can I file a homeowners complaint against HANOVER INSURANCE COMPANY, THE in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.