JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY — health Complaints in Connecticut

Detailed analysis of 7 health insurance complaints filed against JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Connecticut: 7
Total health Complaints (All States): 23
Connecticut Share: 30.4%
NAIC Complaint Ratio: 0
AI Risk Score: 22/100

Analysis: JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY health in Connecticut

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY has accumulated 7 health insurance complaints from consumers in Connecticut. Across all states, JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY has 23 total health complaints, making Connecticut responsible for 30.4% of the volume.

The most frequent complaint sub-type is Unfair settlement with 2 complaints. Other common issues include Premium or billing dispute (2), Claim Handling Other | Claim Handling | Claim Settled (1), Claim Handling Other | Claim Handling (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Connecticut who have health disputes with JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

health Complaint Issues in Connecticut

Issue Type	Complaints	%
Unfair settlement	2	28.6%
Premium or billing dispute	2	28.6%
Claim Handling Other \| Claim Handling \| Claim Settled	1	14.3%
Claim Handling Other \| Claim Handling	1	14.3%
Delayed payment	1	14.3%

Complaints by Year

2026: 1 complaints
2025: 1 complaints
2024: 1 complaints
2023: 3 complaints
2022: 1 complaints

Recent health Complaints Against JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY in Connecticut

health Complaint #CT-7083320-f98ac918 (2026-03-02) — Claim Handling Other | Claim Handling | Claim Settled
health Complaint #CT-7072896-6be544b4 (2025-02-26) — Claim Handling Other | Claim Handling
health Complaint #CT-7065270-2bce8269 (2024-06-17) — Unfair settlement
health Complaint #CT-7060007-be491c34 (2023-12-15) — Delayed payment
health Complaint #CT-7057496-1de4fd48 (2023-09-14) — Premium or billing dispute
health Complaint #CT-7053180-d9e99f77 (2023-04-04) — Unfair settlement
health Complaint #CT-7047322-ed9efa25 (2022-08-17) — Premium or billing dispute

Frequently Asked Questions

How many health complaints does JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY have in Connecticut?

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY has 7 health insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common health complaint issues with JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY in Connecticut?

The most common issues are: Unfair settlement (2), Premium or billing dispute (2), Claim Handling Other | Claim Handling | Claim Settled (1), Claim Handling Other | Claim Handling (1), Delayed payment (1).

How does JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY's health record in Connecticut compare to other states?

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY has 7 health complaints in Connecticut out of 23 total health complaints nationwide. That is 30.4% of their health volume.

Where can I file a health complaint against JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.