JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY Insurance Complaints in 2025

Year-in-review analysis of 4 insurance complaints filed against JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY during 2025, based on public NAIC and state DOI data.

Key Statistics

Complaints in 2025: 4
Total Complaints (All Time): 46
2025 Share: 8.7%
Coverage Types: 3
States Affected: 1
AI Risk Score: 22/100

2025 Complaint Analysis for JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY

In 2025, JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY received 4 insurance complaints from consumers across 1 state and 3 coverage types. This represents 8.7% of JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY's all-time complaint volume.

The leading category was individual with 2 complaints. Other significant categories: group (1), health (1).

Geographically, Connecticut led with 4 complaints.

2025 Complaints by Category

Coverage Type	Complaints	%
individual	2	50.0%
group	1	25.0%
health	1	25.0%

2025 Complaints by State

State	Complaints
Connecticut	4

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY Complaints from 2025

individual Complaint #CT-7079189-764409c3 — Connecticut (2025-10-20)
group Complaint #CT-7076181-9b799a29 — Connecticut (2025-06-27)
health Complaint #CT-7072896-6be544b4 — Connecticut (2025-02-26)
individual Complaint #CT-7071816-6c7d6750 — Connecticut (2025-01-23)

Frequently Asked Questions

How many complaints did JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY receive in 2025?

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY received 4 insurance complaints in 2025, according to NAIC and state DOI data.

What types of complaints were filed against JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY in 2025?

The most common types: individual (2), group (1), health (1).

Which states had the most complaints against JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY in 2025?

Top states: Connecticut (4).

Is JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY's complaint volume increasing or decreasing?

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY's complaint history: 2026 (2), 2025 (4), 2024 (8), 2023 (9), 2022 (4), 2021 (4), 2020 (1), 2019 (2), 2018 (2), 2017 (1), 2016 (2), 2015 (1), 2014 (1), 2013 (1), 2012 (4).

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY Complaints by Year

2026 — 2 complaints
2025 — 4 complaints (current)
2024 — 8 complaints
2023 — 9 complaints
2022 — 4 complaints
2021 — 4 complaints
2020 — 1 complaints
2019 — 2 complaints
2018 — 2 complaints
2017 — 1 complaints
2016 — 2 complaints
2015 — 1 complaints
2014 — 1 complaints
2013 — 1 complaints
2012 — 4 complaints