John Hancock Life Insurance Company (USA) — health Complaints in Connecticut

Detailed analysis of 7 health insurance complaints filed against John Hancock Life Insurance Company (USA) by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Connecticut: 7
Total health Complaints (All States): 7
Connecticut Share: 100.0%
NAIC Complaint Ratio: 0.86
AI Risk Score: 38/100

Analysis: John Hancock Life Insurance Company (USA) health in Connecticut

John Hancock Life Insurance Company (USA) has accumulated 7 health insurance complaints from consumers in Connecticut. Across all states, John Hancock Life Insurance Company (USA) has 7 total health complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Unfair settlement with 3 complaints. Other common issues include Delayed payment (3), Claim Handling Other | Claim Handling | Company Position Substantiated (1).

The most active year was 2026 with 2 complaints filed.

Consumers in Connecticut who have health disputes with John Hancock Life Insurance Company (USA) can file a complaint with the Connecticut Department of Insurance.

health Complaint Issues in Connecticut

Issue Type	Complaints	%
Unfair settlement	3	42.9%
Delayed payment	3	42.9%
Claim Handling Other \| Claim Handling \| Company Position Substantiated	1	14.3%

Complaints by Year

2026: 2 complaints
2025: 4 complaints
2024: 1 complaints

Recent health Complaints Against John Hancock Life Insurance Company (USA) in Connecticut

health Complaint #CT-7083539-b28aa569 (2026-03-06) — Unfair settlement
health Complaint #CT-7082765-f301ed13 (2026-02-11) — Unfair settlement
health Complaint #CT-7080658-c89b3bbb (2025-12-04) — Claim Handling Other | Claim Handling | Company Position Substantiated
health Complaint #CT-7078674-a03b38fd (2025-09-29) — Delayed payment
health Complaint #CT-7077377-9b86cbdf (2025-08-14) — Delayed payment
health Complaint #CT-7076680-3456db3a (2025-07-18) — Unfair settlement
health Complaint #CT-7061321-c6ba430e (2024-02-01) — Delayed payment

Frequently Asked Questions

How many health complaints does John Hancock Life Insurance Company (USA) have in Connecticut?

John Hancock Life Insurance Company (USA) has 7 health insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common health complaint issues with John Hancock Life Insurance Company (USA) in Connecticut?

The most common issues are: Unfair settlement (3), Delayed payment (3), Claim Handling Other | Claim Handling | Company Position Substantiated (1).

How does John Hancock Life Insurance Company (USA)'s health record in Connecticut compare to other states?

John Hancock Life Insurance Company (USA) has 7 health complaints in Connecticut out of 7 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against John Hancock Life Insurance Company (USA) in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.