John Hancock Life Insurance Company (USA) Insurance Complaints in Connecticut

John Hancock Life Insurance Company (USA) has 72 consumer complaints on file from Connecticut, based on public NAIC and state DOI data.

Key Statistics

Complaints in Connecticut: 72
Total Complaints (All States): 72
Connecticut Share: 100.0%
NAIC Complaint Ratio: 0.86
AI Risk Score: 38/100

Complaint Breakdown by Coverage Type in Connecticut

Coverage Type	Complaints	% of Total
life	41	56.9%
individual	21	29.2%
health	7	9.7%
general	2	2.8%
group	1	1.4%

Recent John Hancock Life Insurance Company (USA) Complaints in Connecticut

life Complaint #CT-7084832-e618ad63 (2026-04-20) — Unfair settlement
individual Complaint #CT-7084698-1771429b (2026-04-15) — Claim Procedure | Claim Handling
life Complaint #CT-7083735-0d92c9e3 (2026-03-12) — Coverage dispute
health Complaint #CT-7083539-b28aa569 (2026-03-06) — Unfair settlement
life Complaint #CT-7083262-ff679e47 (2026-02-27) — Claim denial
health Complaint #CT-7082765-f301ed13 (2026-02-11) — Unfair settlement
life Complaint #CT-7082669-d5c11cc7 (2026-02-10) — Delayed payment
individual Complaint #CT-7082380-4dc6e511 (2026-02-03) — Claim denial
life Complaint #CT-7081162-67bc446b (2025-12-26) — Delayed payment
health Complaint #CT-7080658-c89b3bbb (2025-12-04) — Claim Handling Other | Claim Handling | Company Position Substantiated

Frequently Asked Questions

How many complaints does John Hancock Life Insurance Company (USA) have in Connecticut?

John Hancock Life Insurance Company (USA) has 72 complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What types of insurance complaints are filed against John Hancock Life Insurance Company (USA) in Connecticut?

The top complaint categories for John Hancock Life Insurance Company (USA) in Connecticut are: life (41), individual (21), health (7), general (2), group (1).

How does John Hancock Life Insurance Company (USA)'s complaint record in Connecticut compare to other states?

John Hancock Life Insurance Company (USA) has 72 complaints in Connecticut out of 72 total complaints nationwide. That represents 100.0% of their total complaint volume.