John Hancock Life Insurance Company (USA) — life Insurance Complaints
Analysis of 41 life insurance complaints filed against John Hancock Life Insurance Company (USA), based on public NAIC and state DOI data.
Key Statistics
- life Complaints: 41
- Total Complaints (All Types): 72
- life Share: 56.9%
- NAIC Complaint Ratio: 0.86
- AI Risk Score: 38/100
life Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 18 | 43.9% |
| Misleading sales | 10 | 24.4% |
| Premium or billing dispute | 5 | 12.2% |
| Unfair settlement | 3 | 7.3% |
| Claim Procedure | Claim Handling | Company Position Substantiated | 2 | 4.9% |
| Coverage dispute | 1 | 2.4% |
| Claim denial | 1 | 2.4% |
| Claim Procedure | Claim Handling | Insufficient Information | 1 | 2.4% |
life Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 41 |
Recent life Complaints Against John Hancock Life Insurance Company (USA)
- life Complaint #CT-7084832-e618ad63 — Connecticut (2026-04-20)
- life Complaint #CT-7083735-0d92c9e3 — Connecticut (2026-03-12)
- life Complaint #CT-7083262-ff679e47 — Connecticut (2026-02-27)
- life Complaint #CT-7082669-d5c11cc7 — Connecticut (2026-02-10)
- life Complaint #CT-7081162-67bc446b — Connecticut (2025-12-26)
- life Complaint #CT-7077392-9b86cbdf — Connecticut (2025-08-14)
- life Complaint #CT-7076574-02a50897 — Connecticut (2025-07-16)
- life Complaint #CT-7076068-84341198 — Connecticut (2025-06-23)
- life Complaint #CT-7074376-325ab2db — Connecticut (2025-04-22)
- life Complaint #CT-7072522-5084ea8f — Connecticut (2025-02-13)
Frequently Asked Questions
How many life complaints does John Hancock Life Insurance Company (USA) have?
John Hancock Life Insurance Company (USA) has 41 life insurance complaints on file, according to NAIC and state DOI data.
What are the most common life complaint issues with John Hancock Life Insurance Company (USA)?
The most common life complaint issues for John Hancock Life Insurance Company (USA) are: Delayed payment (18), Misleading sales (10), Premium or billing dispute (5), Unfair settlement (3), Claim Procedure | Claim Handling | Company Position Substantiated (2).
Which states have the most life complaints against John Hancock Life Insurance Company (USA)?
The states with the most life complaints against John Hancock Life Insurance Company (USA) are: Connecticut (41).
life Complaints by State
John Hancock Life Insurance Company (USA) Complaints by State
- John Hancock Life Insurance Company (USA) Complaints in California
- John Hancock Life Insurance Company (USA) Complaints in Texas
- John Hancock Life Insurance Company (USA) Complaints in New York
- John Hancock Life Insurance Company (USA) Complaints in Florida
- John Hancock Life Insurance Company (USA) Complaints in Illinois
- John Hancock Life Insurance Company (USA) Complaints in Pennsylvania
- John Hancock Life Insurance Company (USA) Complaints in Ohio
- John Hancock Life Insurance Company (USA) Complaints in Georgia
- John Hancock Life Insurance Company (USA) Complaints in North Carolina
- John Hancock Life Insurance Company (USA) Complaints in New Jersey