LIBERTY MUTUAL INSURANCE COMPANY — auto Complaints in Connecticut

Detailed analysis of 39 auto insurance complaints filed against LIBERTY MUTUAL INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

auto Complaints in Connecticut: 39
Total auto Complaints (All States): 39
Connecticut Share: 100.0%
NAIC Complaint Ratio: 7.78
AI Risk Score: 78/100

Analysis: LIBERTY MUTUAL INSURANCE COMPANY auto in Connecticut

LIBERTY MUTUAL INSURANCE COMPANY has accumulated 39 auto insurance complaints from consumers in Connecticut. Across all states, LIBERTY MUTUAL INSURANCE COMPANY has 39 total auto complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 8 complaints. Other common issues include Unfair settlement (7), Claim denial (7), Premium or billing dispute (2).

The most active year was 2026 with 4 complaints filed.

Consumers in Connecticut who have auto disputes with LIBERTY MUTUAL INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

auto Complaint Issues in Connecticut

Issue Type	Complaints	%
Delayed payment	8	20.5%
Unfair settlement	7	17.9%
Claim denial	7	17.9%
Premium or billing dispute	2	5.1%
Coverage dispute	2	5.1%
Actual Cash Value Dispute \| Claim Handling	1	2.6%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	1	2.6%
Policy Service Other \| PolicyHolder Service \| Company Position Substantiated	1	2.6%
Adjuster Handling \| Claim Handling \| Question of Fact/Contract/Provision/Legal Issue	1	2.6%
Adverse Underwrtng Decsn \| Underwriting \| Referred to Another State’s Dept of Insurance	1	2.6%
Misleading sales	1	2.6%
Excessive Charges \| Underwriting \| Insufficient Information	1	2.6%
Adjuster Handling \| Claim Handling \| No Jurisdiction	1	2.6%
Nonrenewal \| Underwriting	1	2.6%
Claim Procedure \| Claim Handling	1	2.6%
Storage Fees \| Claim Handling	1	2.6%
Adjuster Handling \| Claim Handling \| No Action Requested/Required	1	2.6%
Nonrenewal \| Underwriting \| Company Position Substantiated	1	2.6%

Complaints by Year

2026: 4 complaints
2025: 4 complaints
2024: 12 complaints
2023: 9 complaints
2022: 8 complaints
2021: 2 complaints

Recent auto Complaints Against LIBERTY MUTUAL INSURANCE COMPANY in Connecticut

auto Complaint #CT-7085450-90656985 (2026-05-08) — Unfair settlement
auto Complaint #CT-7085404-d1c83898 (2026-05-07) — Actual Cash Value Dispute | Claim Handling
auto Complaint #CT-7083795-9fc91652 (2026-03-16) — Unfair settlement
auto Complaint #CT-7082834-423fe2d5 (2026-02-17) — Adjuster Handling | Claim Handling | Company Position Substantiated
auto Complaint #CT-7076828-63c584f1 (2025-07-23) — Policy Service Other | PolicyHolder Service | Company Position Substantiated
auto Complaint #CT-7074222-6cdcbff4 (2025-04-14) — Premium or billing dispute
auto Complaint #CT-7073391-490a7cd0 (2025-03-13) — Delayed payment
auto Complaint #CT-7071215-492707a0 (2025-01-02) — Premium or billing dispute
auto Complaint #CT-7070712-6a3d355c (2024-12-10) — Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue
auto Complaint #CT-7069372-3e254188 (2024-10-29) — Adverse Underwrtng Decsn | Underwriting | Referred to Another State’s Dept of Insurance

Frequently Asked Questions

How many auto complaints does LIBERTY MUTUAL INSURANCE COMPANY have in Connecticut?

LIBERTY MUTUAL INSURANCE COMPANY has 39 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common auto complaint issues with LIBERTY MUTUAL INSURANCE COMPANY in Connecticut?

The most common issues are: Delayed payment (8), Unfair settlement (7), Claim denial (7), Premium or billing dispute (2), Coverage dispute (2).

How does LIBERTY MUTUAL INSURANCE COMPANY's auto record in Connecticut compare to other states?

LIBERTY MUTUAL INSURANCE COMPANY has 39 auto complaints in Connecticut out of 39 total auto complaints nationwide. That is 100.0% of their auto volume.

Where can I file a auto complaint against LIBERTY MUTUAL INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.