Liberty Mutual Personal Insurance Company — homeowners Complaints in Connecticut

Detailed analysis of 98 homeowners insurance complaints filed against Liberty Mutual Personal Insurance Company by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Connecticut: 98
Total homeowners Complaints (All States): 477
Connecticut Share: 20.5%
NAIC Complaint Ratio: 3.16
AI Risk Score: 83/100

Analysis: Liberty Mutual Personal Insurance Company homeowners in Connecticut

Liberty Mutual Personal Insurance Company has accumulated 98 homeowners insurance complaints from consumers in Connecticut. Across all states, Liberty Mutual Personal Insurance Company has 477 total homeowners complaints, making Connecticut responsible for 20.5% of the volume.

The most frequent complaint sub-type is Claim denial with 29 complaints. Other common issues include Unfair settlement (20), Delayed payment (15), Premium or billing dispute (11).

The most active year was 2026 with 3 complaints filed.

Consumers in Connecticut who have homeowners disputes with Liberty Mutual Personal Insurance Company can file a complaint with the Connecticut Department of Insurance.

homeowners Complaint Issues in Connecticut

Issue Type	Complaints	%
Claim denial	29	29.6%
Unfair settlement	20	20.4%
Delayed payment	15	15.3%
Premium or billing dispute	11	11.2%
Policy cancellation	4	4.1%
Adjuster Handling \| Claim Handling \| Question of Fact/Contract/Provision/Legal Issue	3	3.1%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	3	3.1%
Nonrenewal \| Underwriting \| Company Position Substantiated	2	2.0%
Loss of Use \| Claim Handling \| Company Position Substantiated	1	1.0%
Policy Information \| PolicyHolder Service	1	1.0%
Excessive Charges \| Underwriting \| Company Position Substantiated	1	1.0%
Policy Service \| PolicyHolder Service \| Company Position Substantiated	1	1.0%
Claim Procedure \| Claim Handling	1	1.0%
Adverse Underwrtng Decsn \| Underwriting \| Company Position Substantiated	1	1.0%
Adjuster Handling \| Claim Handling	1	1.0%
Coverage dispute	1	1.0%
Nonrenewal \| Underwriting \| Question of Fact/Contract/Provision/Legal Issue	1	1.0%
Contributory Comparative Negligence \| Claim Handling	1	1.0%
Claim Procedure \| Claim Handling \| Company Position Substantiated	1	1.0%

Complaints by Year

2026: 3 complaints
2025: 36 complaints
2024: 30 complaints
2023: 16 complaints
2022: 8 complaints
2021: 5 complaints

Recent homeowners Complaints Against Liberty Mutual Personal Insurance Company in Connecticut

homeowners Complaint #CT-7082875-5a371619 (2026-02-18) — Premium or billing dispute
homeowners Complaint #CT-7081623-c70fdf5c (2026-01-13) — Unfair settlement
homeowners Complaint #CT-7081540-ebdbc6bc (2026-01-09) — Claim denial
homeowners Complaint #CT-7080794-6f8de0d2 (2025-12-10) — Premium or billing dispute
homeowners Complaint #CT-7080641-7616642e (2025-12-03) — Claim denial
homeowners Complaint #CT-7079568-68b4175c (2025-10-31) — Loss of Use | Claim Handling | Company Position Substantiated
homeowners Complaint #CT-7079088-57e2d56f (2025-10-16) — Claim denial
homeowners Complaint #CT-7078661-5a0237bb (2025-09-29) — Delayed payment
homeowners Complaint #CT-7078613-ab4de825 (2025-09-26) — Claim denial
homeowners Complaint #CT-7078440-47b320e4 (2025-09-20) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does Liberty Mutual Personal Insurance Company have in Connecticut?

Liberty Mutual Personal Insurance Company has 98 homeowners insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with Liberty Mutual Personal Insurance Company in Connecticut?

The most common issues are: Claim denial (29), Unfair settlement (20), Delayed payment (15), Premium or billing dispute (11), Policy cancellation (4).

How does Liberty Mutual Personal Insurance Company's homeowners record in Connecticut compare to other states?

Liberty Mutual Personal Insurance Company has 98 homeowners complaints in Connecticut out of 477 total homeowners complaints nationwide. That is 20.5% of their homeowners volume.

Where can I file a homeowners complaint against Liberty Mutual Personal Insurance Company in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.