Liberty Mutual Personal Insurance Company — Insurance Complaint Report

Liberty Mutual Personal Insurance Company: 3.16 complaint index from public DOI data

Key Metrics

Total Complaints: 692
NAIC Complaint Ratio: 3.16
AI Risk Score: 83/100
Most Recent Complaint: 2026-05-12

Decision Cockpit: What to Inspect Next

This hub uses recent real complaint records for Liberty Mutual Personal Insurance Company to expose practical next paths: state hotspots, product lines, recurring issues, regulator context, and shopping checks.

Recent source records sampled: 50
Risk score: 83/100
Primary state spoke: Liberty Mutual Personal Insurance Company complaints in Connecticut
Primary product spoke: Liberty Mutual Personal Insurance Company homeowners complaints
State/product drilldown: homeowners complaints in Connecticut
Shopping check: Cross-check financial strength and reviews
Local map utility: Find local agents on Google Maps

State Hotspots

Connecticut — 25 recent records
Texas — 25 recent records

Product Lines

homeowners — 35 recent records
auto — 15 recent records

Recurring Issue Signals

Claim denial — 17 recent records
Delayed payment — 15 recent records
Unfair settlement — 4 recent records
Premium or billing dispute — 4 recent records
Storage Fees | Claim Handling — 1 recent records

Source and Coverage Transparency

This page is built from public state Department of Insurance datasets currently loaded for Texas, Connecticut, and New York auto complaint rankings. Counts reflect available source records, not every insurance complaint in every state.

Texas Department of Insurance complaints
Connecticut Insurance Department complaints
Texas TDI complaint indexes and policy counts
States represented in this profile: TX, CT
Product lines represented: 4
Complaint record span: 2020-09-15 to 2026-05-12
Profile last rebuilt: 2026-05-19T15:07:20.382Z

AI Insurer Analysis

Liberty Mutual Personal Insurance Company has 692 public insurance complaint records in this dataset, led by TX and homeowners coverage.

Risk Breakdown

categories: [object Object],[object Object],[object Object],[object Object]
complaintRatio: 3.16
confirmedComplaints: 57
dispositions: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintVolume: 692
states: [object Object],[object Object]

Red Flags

Complaint index above average in Texas TDI policy-count data (3.16).

Consumer Tips

Compare complaint volume, complaint reasons, dispositions, and state DOI guidance before choosing or renewing insurance coverage.

Trend Analysis

Public complaint records currently span 2020-09-15 through 2026-05-12.

Recent Complaints Against Liberty Mutual Personal Insurance Company

auto Complaint #CT-7085535-512f49f3 — Connecticut (2026-05-12)
auto Complaint #CT-7085219-eaca45d4 — Connecticut (2026-05-01)
homeowners Complaint #TX-455197-d3cdd2e6 — Texas (2026-04-30)
homeowners Complaint #TX-453547-df3abe19 — Texas (2026-04-14)
homeowners Complaint #TX-453546-e73d8458 — Texas (2026-04-14)
homeowners Complaint #TX-453238-9ef2528d — Texas (2026-04-10)
auto Complaint #CT-7084476-477104ed — Connecticut (2026-04-09)
auto Complaint #CT-7083918-d63e1873 — Connecticut (2026-03-19)
homeowners Complaint #TX-450573-5137098c — Texas (2026-03-18)
homeowners Complaint #TX-450149-d3cdd2e6 — Texas (2026-03-13)

Liberty Mutual Personal Insurance Company Complaints by State

Liberty Mutual Personal Insurance Company in Connecticut — 25 complaints
Liberty Mutual Personal Insurance Company in Texas — 25 complaints

Liberty Mutual Personal Insurance Company Complaints by Coverage Type

Liberty Mutual Personal Insurance Company homeowners Complaints — 35 complaints
Liberty Mutual Personal Insurance Company auto Complaints — 15 complaints