MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY — life Insurance Complaints
Analysis of 15 life insurance complaints filed against MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- life Complaints: 15
- Total Complaints (All Types): 125
- life Share: 12.0%
- NAIC Complaint Ratio: 1.87
- AI Risk Score: 63/100
life Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 5 | 33.3% |
| Misleading sales | 5 | 33.3% |
| 1035 Exchange | PolicyHolder Service | Company Position Substantiated | 1 | 6.7% |
| Notice Requirements | PolicyHolder Service | Company Position Substantiated | 1 | 6.7% |
| Unfair settlement | 1 | 6.7% |
| Premium or billing dispute | 1 | 6.7% |
| Policy Information | PolicyHolder Service | No Jurisdiction | 1 | 6.7% |
life Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 15 |
Recent life Complaints Against MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
- life Complaint #CT-7081525-932389a9 — Connecticut (2026-01-08)
- life Complaint #CT-7081374-870d5558 — Connecticut (2026-01-05)
- life Complaint #CT-7081108-6b66fede — Connecticut (2025-12-22)
- life Complaint #CT-7076548-6aa3125c — Connecticut (2025-07-15)
- life Complaint #CT-7072550-31973c15 — Connecticut (2025-02-14)
- life Complaint #CT-7065867-0b80dd1b — Connecticut (2024-07-09)
- life Complaint #CT-7062059-991e693a — Connecticut (2024-02-28)
- life Complaint #CT-7056031-0ebfb246 — Connecticut (2023-07-25)
- life Complaint #CT-7052254-5b2d116d — Connecticut (2023-03-05)
- life Complaint #CT-7049915-16813c53 — Connecticut (2022-12-06)
Frequently Asked Questions
How many life complaints does MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY have?
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY has 15 life insurance complaints on file, according to NAIC and state DOI data.
What are the most common life complaint issues with MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY?
The most common life complaint issues for MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY are: Delayed payment (5), Misleading sales (5), 1035 Exchange | PolicyHolder Service | Company Position Substantiated (1), Notice Requirements | PolicyHolder Service | Company Position Substantiated (1), Unfair settlement (1).
Which states have the most life complaints against MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY?
The states with the most life complaints against MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY are: Connecticut (15).
life Complaints by State
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints by State
- MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints in California
- MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints in Texas
- MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints in New York
- MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints in Florida
- MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints in Illinois
- MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints in Pennsylvania
- MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints in Ohio
- MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints in Georgia
- MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints in North Carolina
- MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints in New Jersey