MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Insurance Complaints in Texas

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY has 101 consumer complaints on file from Texas, based on public NAIC and state DOI data.

Key Statistics

Complaints in Texas: 101
Total Complaints (All States): 125
Texas Share: 80.8%
NAIC Complaint Ratio: 1.87
AI Risk Score: 63/100

Complaint Breakdown by Coverage Type in Texas

Coverage Type	Complaints	% of Total
health	101	100.0%

Recent MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints in Texas

health Complaint #TX-450873-9af0ec7f (2026-03-20) — Premium or billing dispute
health Complaint #TX-438071-cfc5e9ca (2025-10-24) — Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Additional Payment Expected
health Complaint #TX-431395-9af0ec7f (2025-08-11) — Premium or billing dispute
health Complaint #TX-429031-9af0ec7f (2025-07-16) — Premium or billing dispute
health Complaint #TX-424279-6ea9519c (2025-05-20) — Cust Srvc Policy Holder Srvcs | Information Furnished
health Complaint #TX-413647-7f6e5ac1 (2025-01-15) — Delayed payment
health Complaint #TX-406426-43a41b8c (2024-10-08) — Refusal to Insure | Company Position Upheld; Contract Language/Legal Issue; Information Furnished
health Complaint #TX-404905-61d90c92 (2024-09-23) — Cust Srvc Policy Holder Srvcs; Refusal to Insure | Information Furnished; Corrective Action Taken
health Complaint #TX-404639-9af0ec7f (2024-09-23) — Premium or billing dispute
health Complaint #TX-401655-2bcebb86 (2024-08-26) — Delayed payment

Frequently Asked Questions

How many complaints does MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY have in Texas?

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY has 101 complaints on file from consumers in Texas, according to NAIC and state DOI data.

What types of insurance complaints are filed against MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY in Texas?

The top complaint categories for MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY in Texas are: health (101).

How does MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY's complaint record in Texas compare to other states?

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY has 101 complaints in Texas out of 125 total complaints nationwide. That represents 80.8% of their total complaint volume.