MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Insurance Complaints in Connecticut

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY has 24 consumer complaints on file from Connecticut, based on public NAIC and state DOI data.

Key Statistics

Complaints in Connecticut: 24
Total Complaints (All States): 125
Connecticut Share: 19.2%
NAIC Complaint Ratio: 1.87
AI Risk Score: 63/100

Complaint Breakdown by Coverage Type in Connecticut

Coverage Type	Complaints	% of Total
life	15	62.5%
individual	4	16.7%
general	3	12.5%
health	1	4.2%
disability	1	4.2%

Recent MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints in Connecticut

life Complaint #CT-7081525-932389a9 (2026-01-08) — Delayed payment
life Complaint #CT-7081374-870d5558 (2026-01-05) — 1035 Exchange | PolicyHolder Service | Company Position Substantiated
life Complaint #CT-7081108-6b66fede (2025-12-22) — Notice Requirements | PolicyHolder Service | Company Position Substantiated
life Complaint #CT-7076548-6aa3125c (2025-07-15) — Misleading sales
individual Complaint #CT-7075520-2b0febe5 (2025-05-29) — Premium or billing dispute
general Complaint #CT-7073240-b263efe1 (2025-03-07) — Other
life Complaint #CT-7072550-31973c15 (2025-02-14) — Delayed payment
individual Complaint #CT-7072094-261e6af9 (2025-01-31) — Premium or billing dispute
life Complaint #CT-7065867-0b80dd1b (2024-07-09) — Misleading sales
individual Complaint #CT-7064812-2b21478e (2024-05-29) — Premium or billing dispute

Frequently Asked Questions

How many complaints does MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY have in Connecticut?

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY has 24 complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What types of insurance complaints are filed against MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY in Connecticut?

The top complaint categories for MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY in Connecticut are: life (15), individual (4), general (3), health (1), disability (1).

How does MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY's complaint record in Connecticut compare to other states?

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY has 24 complaints in Connecticut out of 125 total complaints nationwide. That represents 19.2% of their total complaint volume.