METROPOLITAN LIFE INSURANCE COMPANY Insurance Complaints in 2025
Year-in-review analysis of 121 insurance complaints filed against METROPOLITAN LIFE INSURANCE COMPANY during 2025, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2025: 121
- Total Complaints (All Time): 1,858
- 2025 Share: 6.5%
- Coverage Types: 7
- States Affected: 2
- AI Risk Score: 53/100
2025 Complaint Analysis for METROPOLITAN LIFE INSURANCE COMPANY
In 2025, METROPOLITAN LIFE INSURANCE COMPANY received 121 insurance complaints from consumers across 2 states and 7 coverage types. This represents 6.5% of METROPOLITAN LIFE INSURANCE COMPANY's all-time complaint volume.
The leading category was health with 97 complaints. Other significant categories: life (16), disability (3), general (2).
Geographically, Texas led with 89 complaints. Other top states: Connecticut (32).
2025 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| health | 97 | 80.2% |
| life | 16 | 13.2% |
| disability | 3 | 2.5% |
| general | 2 | 1.7% |
| group | 1 | 0.8% |
| individual | 1 | 0.8% |
| other-enter-coverage | 1 | 0.8% |
2025 Complaints by State
| State | Complaints |
|---|---|
| Texas | 89 |
| Connecticut | 32 |
METROPOLITAN LIFE INSURANCE COMPANY Complaints from 2025
- health Complaint #TX-443432-20f88959 — Texas (2025-12-30)
- health Complaint #TX-443230-20f88959 — Texas (2025-12-29)
- health Complaint #TX-441778-9b8739cd — Texas (2025-12-09)
- health Complaint #TX-441437-c4bc5056 — Texas (2025-12-04)
- health Complaint #TX-441393-8932b6fe — Texas (2025-12-04)
- health Complaint #TX-441290-18691337 — Texas (2025-12-03)
- health Complaint #TX-440276-20f88959 — Texas (2025-11-19)
- health Complaint #TX-439864-50139c8b — Texas (2025-11-14)
- health Complaint #TX-439728-182cef05 — Texas (2025-11-13)
- health Complaint #TX-439312-20f88959 — Texas (2025-11-07)
Frequently Asked Questions
How many complaints did METROPOLITAN LIFE INSURANCE COMPANY receive in 2025?
METROPOLITAN LIFE INSURANCE COMPANY received 121 insurance complaints in 2025, according to NAIC and state DOI data.
What types of complaints were filed against METROPOLITAN LIFE INSURANCE COMPANY in 2025?
The most common types: health (97), life (16), disability (3), general (2), group (1).
Which states had the most complaints against METROPOLITAN LIFE INSURANCE COMPANY in 2025?
Top states: Texas (89), Connecticut (32).
Is METROPOLITAN LIFE INSURANCE COMPANY's complaint volume increasing or decreasing?
METROPOLITAN LIFE INSURANCE COMPANY's complaint history: 2026 (54), 2025 (121), 2024 (117), 2023 (153), 2022 (110), 2021 (95), 2020 (101), 2019 (99), 2018 (126), 2017 (97), 2016 (153), 2015 (175), 2014 (148), 2013 (201), 2012 (108).
METROPOLITAN LIFE INSURANCE COMPANY Complaints by Year
- 2026 — 54 complaints
- 2025 — 121 complaints (current)
- 2024 — 117 complaints
- 2023 — 153 complaints
- 2022 — 110 complaints
- 2021 — 95 complaints
- 2020 — 101 complaints
- 2019 — 99 complaints
- 2018 — 126 complaints
- 2017 — 97 complaints
- 2016 — 153 complaints
- 2015 — 175 complaints
- 2014 — 148 complaints
- 2013 — 201 complaints
- 2012 — 108 complaints