PHOENIX INSURANCE COMPANY, THE Insurance Complaints in 2025
Year-in-review analysis of 6 insurance complaints filed against PHOENIX INSURANCE COMPANY, THE during 2025, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2025: 6
- Total Complaints (All Time): 50
- 2025 Share: 12.0%
- Coverage Types: 2
- States Affected: 2
- AI Risk Score: 26/100
2025 Complaint Analysis for PHOENIX INSURANCE COMPANY, THE
In 2025, PHOENIX INSURANCE COMPANY, THE received 6 insurance complaints from consumers across 2 states and 2 coverage types. This represents 12.0% of PHOENIX INSURANCE COMPANY, THE's all-time complaint volume.
The leading category was homeowners with 5 complaints. Other significant categories: general (1).
Geographically, Texas led with 5 complaints. Other top states: Connecticut (1).
2025 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| homeowners | 5 | 83.3% |
| general | 1 | 16.7% |
2025 Complaints by State
| State | Complaints |
|---|---|
| Texas | 5 |
| Connecticut | 1 |
PHOENIX INSURANCE COMPANY, THE Complaints from 2025
- general Complaint #CT-7079904-628b7f51 — Connecticut (2025-11-10)
- homeowners Complaint #TX-438295-2b484c44 — Texas (2025-10-28)
- homeowners Complaint #TX-427773-a83db36f — Texas (2025-07-02)
- homeowners Complaint #TX-420199-a92112ce — Texas (2025-04-04)
- homeowners Complaint #TX-419632-c81e771f — Texas (2025-03-28)
- homeowners Complaint #TX-413278-c81e771f — Texas (2025-01-10)
Frequently Asked Questions
How many complaints did PHOENIX INSURANCE COMPANY, THE receive in 2025?
PHOENIX INSURANCE COMPANY, THE received 6 insurance complaints in 2025, according to NAIC and state DOI data.
What types of complaints were filed against PHOENIX INSURANCE COMPANY, THE in 2025?
The most common types: homeowners (5), general (1).
Which states had the most complaints against PHOENIX INSURANCE COMPANY, THE in 2025?
Top states: Texas (5), Connecticut (1).
Is PHOENIX INSURANCE COMPANY, THE's complaint volume increasing or decreasing?
PHOENIX INSURANCE COMPANY, THE's complaint history: 2026 (3), 2025 (6), 2024 (9), 2023 (5), 2022 (6), 2021 (3), 2020 (2), 2019 (1), 2017 (3), 2016 (1), 2015 (3), 2014 (5), 2013 (2), 2012 (1).