PRINCIPAL LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 245 health insurance complaints filed against PRINCIPAL LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 245
Total health Complaints (All States): 245
Texas Share: 100.0%
NAIC Complaint Ratio: 0.57
AI Risk Score: 44/100

Analysis: PRINCIPAL LIFE INSURANCE COMPANY health in Texas

PRINCIPAL LIFE INSURANCE COMPANY has accumulated 245 health insurance complaints from consumers in Texas. Across all states, PRINCIPAL LIFE INSURANCE COMPANY has 245 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 134 complaints. Other common issues include Delayed payment (46), Premium or billing dispute (9), Policy cancellation (7).

The most active year was 2026 with 9 complaints filed.

Consumers in Texas who have health disputes with PRINCIPAL LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	134	54.7%
Delayed payment	46	18.8%
Premium or billing dispute	9	3.7%
Policy cancellation	7	2.9%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	7	2.9%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	3	1.2%
Cash Value \| Information Furnished	2	0.8%
Unsatisfactory Settle/Offer \| No Jurisdiction	2	0.8%
Unsatisfactory Settle/Offer; Usual And Customary \| Contract Language/Legal Issue	2	0.8%
Coverage dispute	2	0.8%
Unsatisfactory Settle/Offer \| Information Furnished	2	0.8%
Cash Value; Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Company Position Upheld; Information Furnishe	1	0.4%
Unfair settlement	1	0.4%
Cash Value; Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Contract Language/Legal Issue; Information Furnishe	1	0.4%
Prior Authorization \| Corrective Action Taken; Contract Language/Legal Issue; Information Furnished	1	0.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	0.4%
Commissions \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	0.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.4%
Essential Health Benefit; Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Corrective Ac	1	0.4%
Recoupment Of Claims Payment \| Information Furnished; Corrective Action Taken	1	0.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	1	0.4%
Cash Value; Other \| Contract Language/Legal Issue; Policy Not In Force	1	0.4%
Recoupment Of Claims Payment; Unsatisfactory Settle/Offer \| Referred To	1	0.4%
Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue	1	0.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; No Jurisdiction	1	0.4%
Recoupment Of Claims Payment \| Contract Language/Legal Issue	1	0.4%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	1	0.4%
Material Change To Contract; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.4%
Agent Handling \| Information Furnished	1	0.4%
Other \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.4%
Cash Value \| Contract Language/Legal Issue; Question of Fact	1	0.4%
Unsatisfactory Settle/Offer \| Additional Monies Received	1	0.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Policy Not In Force; Question of Fact	1	0.4%
Den/N-Pymt MD Nec RX \| Contract Language/Legal Issue; Information Furnished	1	0.4%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Contract Language/Legal Issue	1	0.4%
Unsatisfactory Settle/Offer \| Insufficient Information	1	0.4%
Cash Value \| Contract Language/Legal Issue	1	0.4%
SB418 Rule Violation \| Claim Not Clean; Clean Claims Violation	1	0.4%
Unsatisfactory Settle/Offer \| Company Position Upheld	1	0.4%
Prompt Pay \| Information Furnished	1	0.4%

Complaints by Year

2026: 9 complaints
2025: 10 complaints
2024: 8 complaints
2023: 9 complaints
2022: 12 complaints
2021: 12 complaints
2020: 8 complaints
2019: 11 complaints
2018: 18 complaints
2017: 21 complaints
2016: 22 complaints
2015: 37 complaints
2014: 28 complaints
2013: 20 complaints
2012: 20 complaints

Recent health Complaints Against PRINCIPAL LIFE INSURANCE COMPANY in Texas

health Complaint #TX-453679-85234425 (2026-04-15) — Delayed payment
health Complaint #TX-452738-8058bf7e (2026-04-06) — Cash Value; Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld; Information Furnishe
health Complaint #TX-452218-c326aa2e (2026-04-01) — Claim denial
health Complaint #TX-451237-c391e6ac (2026-03-24) — Claim denial
health Complaint #TX-448750-e4d0db7c (2026-02-26) — Claim denial
health Complaint #TX-448651-f9031600 (2026-02-26) — Policy cancellation
health Complaint #TX-448459-e4d0db7c (2026-02-24) — Claim denial
health Complaint #TX-448127-a154a588 (2026-02-19) — Premium or billing dispute
health Complaint #TX-447262-2c67d9cd (2026-02-10) — Premium or billing dispute
health Complaint #TX-441971-9b29a27c (2025-12-10) — Unfair settlement

Frequently Asked Questions

How many health complaints does PRINCIPAL LIFE INSURANCE COMPANY have in Texas?

PRINCIPAL LIFE INSURANCE COMPANY has 245 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with PRINCIPAL LIFE INSURANCE COMPANY in Texas?

The most common issues are: Claim denial (134), Delayed payment (46), Premium or billing dispute (9), Policy cancellation (7), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (7).

How does PRINCIPAL LIFE INSURANCE COMPANY's health record in Texas compare to other states?

PRINCIPAL LIFE INSURANCE COMPANY has 245 health complaints in Texas out of 245 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against PRINCIPAL LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.