PROGRESSIVE CASUALTY INSURANCE COMPANY Insurance Complaints in 2025
Year-in-review analysis of 164 insurance complaints filed against PROGRESSIVE CASUALTY INSURANCE COMPANY during 2025, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2025: 164
- Total Complaints (All Time): 660
- 2025 Share: 24.8%
- Coverage Types: 9
- States Affected: 2
- AI Risk Score: 36/100
2025 Complaint Analysis for PROGRESSIVE CASUALTY INSURANCE COMPANY
In 2025, PROGRESSIVE CASUALTY INSURANCE COMPANY received 164 insurance complaints from consumers across 2 states and 9 coverage types. This represents 24.8% of PROGRESSIVE CASUALTY INSURANCE COMPANY's all-time complaint volume.
The leading category was auto with 145 complaints. Other significant categories: commercial (6), homeowners (5), renters (2).
Geographically, Connecticut led with 158 complaints. Other top states: Texas (6).
2025 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| auto | 145 | 88.4% |
| commercial | 6 | 3.7% |
| homeowners | 5 | 3.0% |
| renters | 2 | 1.2% |
| inland-marine | 2 | 1.2% |
| umbrella | 1 | 0.6% |
| other-enter-coverage | 1 | 0.6% |
| general | 1 | 0.6% |
| watercraft | 1 | 0.6% |
2025 Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 158 |
| Texas | 6 |
PROGRESSIVE CASUALTY INSURANCE COMPANY Complaints from 2025
- auto Complaint #CT-7081261-ed53810f — Connecticut (2025-12-30)
- auto Complaint #CT-7081258-ed53810f — Connecticut (2025-12-30)
- auto Complaint #CT-7081240-ed53810f — Connecticut (2025-12-30)
- auto Complaint #CT-7081137-f0d79016 — Connecticut (2025-12-23)
- auto Complaint #CT-7081134-f0d79016 — Connecticut (2025-12-23)
- auto Complaint #CT-7081068-82abeceb — Connecticut (2025-12-22)
- auto Complaint #CT-7081021-e5935cff — Connecticut (2025-12-18)
- auto Complaint #CT-7081018-e5935cff — Connecticut (2025-12-18)
- auto Complaint #CT-7080951-0e8c5f5c — Connecticut (2025-12-17)
- auto Complaint #CT-7080871-46f35358 — Connecticut (2025-12-12)
Frequently Asked Questions
How many complaints did PROGRESSIVE CASUALTY INSURANCE COMPANY receive in 2025?
PROGRESSIVE CASUALTY INSURANCE COMPANY received 164 insurance complaints in 2025, according to NAIC and state DOI data.
What types of complaints were filed against PROGRESSIVE CASUALTY INSURANCE COMPANY in 2025?
The most common types: auto (145), commercial (6), homeowners (5), renters (2), inland-marine (2).
Which states had the most complaints against PROGRESSIVE CASUALTY INSURANCE COMPANY in 2025?
Top states: Connecticut (158), Texas (6).
Is PROGRESSIVE CASUALTY INSURANCE COMPANY's complaint volume increasing or decreasing?
PROGRESSIVE CASUALTY INSURANCE COMPANY's complaint history: 2026 (61), 2025 (164), 2024 (136), 2023 (138), 2022 (95), 2021 (15), 2020 (3), 2019 (5), 2018 (5), 2017 (5), 2016 (8), 2015 (10), 2014 (3), 2013 (8), 2012 (4).
PROGRESSIVE CASUALTY INSURANCE COMPANY Complaints by Year
- 2026 — 61 complaints
- 2025 — 164 complaints (current)
- 2024 — 136 complaints
- 2023 — 138 complaints
- 2022 — 95 complaints
- 2021 — 15 complaints
- 2020 — 3 complaints
- 2019 — 5 complaints
- 2018 — 5 complaints
- 2017 — 5 complaints
- 2016 — 8 complaints
- 2015 — 10 complaints
- 2014 — 3 complaints
- 2013 — 8 complaints
- 2012 — 4 complaints