Progressive Direct Insurance Company — homeowners Complaints in Connecticut

Detailed analysis of 11 homeowners insurance complaints filed against Progressive Direct Insurance Company by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Connecticut: 11
Total homeowners Complaints (All States): 17
Connecticut Share: 64.7%
NAIC Complaint Ratio: 0.09
AI Risk Score: 39/100

Analysis: Progressive Direct Insurance Company homeowners in Connecticut

Progressive Direct Insurance Company has accumulated 11 homeowners insurance complaints from consumers in Connecticut. Across all states, Progressive Direct Insurance Company has 17 total homeowners complaints, making Connecticut responsible for 64.7% of the volume.

The most frequent complaint sub-type is Claim denial with 4 complaints. Other common issues include Premium or billing dispute (3), Excessive Charges | Underwriting | Insufficient Information (1), Policy cancellation (1).

The most active year was 2025 with 5 complaints filed.

Consumers in Connecticut who have homeowners disputes with Progressive Direct Insurance Company can file a complaint with the Connecticut Department of Insurance.

homeowners Complaint Issues in Connecticut

Issue Type	Complaints	%
Claim denial	4	36.4%
Premium or billing dispute	3	27.3%
Excessive Charges \| Underwriting \| Insufficient Information	1	9.1%
Policy cancellation	1	9.1%
Unfair settlement	1	9.1%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	1	9.1%

Complaints by Year

2025: 5 complaints
2024: 3 complaints
2023: 1 complaints
2022: 2 complaints

Recent homeowners Complaints Against Progressive Direct Insurance Company in Connecticut

homeowners Complaint #CT-7079034-3b6e64a8 (2025-10-15) — Claim denial
homeowners Complaint #CT-7077001-8654352f (2025-07-30) — Premium or billing dispute
homeowners Complaint #CT-7076111-e9236f0b (2025-06-24) — Excessive Charges | Underwriting | Insufficient Information
homeowners Complaint #CT-7072768-b3e14097 (2025-02-21) — Policy cancellation
homeowners Complaint #CT-7072207-1e062889 (2025-02-04) — Premium or billing dispute
homeowners Complaint #CT-7069185-b69561a9 (2024-10-23) — Claim denial
homeowners Complaint #CT-7065636-7254da1c (2024-06-28) — Claim denial
homeowners Complaint #CT-7062474-4dd58919 (2024-03-07) — Claim denial
homeowners Complaint #CT-7054597-5260b6ec (2023-05-25) — Premium or billing dispute
homeowners Complaint #CT-7048406-d583711e (2022-10-04) — Unfair settlement

Frequently Asked Questions

How many homeowners complaints does Progressive Direct Insurance Company have in Connecticut?

Progressive Direct Insurance Company has 11 homeowners insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with Progressive Direct Insurance Company in Connecticut?

The most common issues are: Claim denial (4), Premium or billing dispute (3), Excessive Charges | Underwriting | Insufficient Information (1), Policy cancellation (1), Unfair settlement (1).

How does Progressive Direct Insurance Company's homeowners record in Connecticut compare to other states?

Progressive Direct Insurance Company has 11 homeowners complaints in Connecticut out of 17 total homeowners complaints nationwide. That is 64.7% of their homeowners volume.

Where can I file a homeowners complaint against Progressive Direct Insurance Company in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.