STATE AUTOMOBILE MUTUAL INSURANCE COMPANY — homeowners Complaints in Connecticut

Detailed analysis of 14 homeowners insurance complaints filed against STATE AUTOMOBILE MUTUAL INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Connecticut: 14
Total homeowners Complaints (All States): 133
Connecticut Share: 10.5%
NAIC Complaint Ratio: 2.79
AI Risk Score: 76/100

Analysis: STATE AUTOMOBILE MUTUAL INSURANCE COMPANY homeowners in Connecticut

STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has accumulated 14 homeowners insurance complaints from consumers in Connecticut. Across all states, STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 133 total homeowners complaints, making Connecticut responsible for 10.5% of the volume.

The most frequent complaint sub-type is Unfair settlement with 4 complaints. Other common issues include Nonrenewal | Underwriting (4), Policy Service | PolicyHolder Service | Company Position Substantiated (2), Delayed payment (1).

The most active year was 2026 with 3 complaints filed.

Consumers in Connecticut who have homeowners disputes with STATE AUTOMOBILE MUTUAL INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

homeowners Complaint Issues in Connecticut

Issue Type	Complaints	%
Unfair settlement	4	28.6%
Nonrenewal \| Underwriting	4	28.6%
Policy Service \| PolicyHolder Service \| Company Position Substantiated	2	14.3%
Delayed payment	1	7.1%
Adjuster Handling \| Claim Handling \| Question of Fact/Contract/Provision/Legal Issue	1	7.1%
Premium or billing dispute	1	7.1%
Claim denial	1	7.1%

Complaints by Year

2026: 3 complaints
2025: 5 complaints
2024: 1 complaints
2023: 4 complaints
2022: 1 complaints

Recent homeowners Complaints Against STATE AUTOMOBILE MUTUAL INSURANCE COMPANY in Connecticut

homeowners Complaint #CT-7084037-8f5019cc (2026-03-23) — Unfair settlement
homeowners Complaint #CT-7081507-44b7a091 (2026-01-07) — Policy Service | PolicyHolder Service | Company Position Substantiated
homeowners Complaint #CT-7081322-5b77c8d4 (2026-01-02) — Delayed payment
homeowners Complaint #CT-7078292-e6daab0b (2025-09-16) — Policy Service | PolicyHolder Service | Company Position Substantiated
homeowners Complaint #CT-7076012-ac416c6f (2025-06-18) — Unfair settlement
homeowners Complaint #CT-7072709-8e378f1f (2025-02-20) — Nonrenewal | Underwriting
homeowners Complaint #CT-7071714-a4a73014 (2025-01-20) — Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue
homeowners Complaint #CT-7071658-bf663594 (2025-01-16) — Unfair settlement
homeowners Complaint #CT-7071082-3e52f472 (2024-12-24) — Nonrenewal | Underwriting
homeowners Complaint #CT-7059839-209d6246 (2023-12-11) — Nonrenewal | Underwriting

Frequently Asked Questions

How many homeowners complaints does STATE AUTOMOBILE MUTUAL INSURANCE COMPANY have in Connecticut?

STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 14 homeowners insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with STATE AUTOMOBILE MUTUAL INSURANCE COMPANY in Connecticut?

The most common issues are: Unfair settlement (4), Nonrenewal | Underwriting (4), Policy Service | PolicyHolder Service | Company Position Substantiated (2), Delayed payment (1), Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue (1).

How does STATE AUTOMOBILE MUTUAL INSURANCE COMPANY's homeowners record in Connecticut compare to other states?

STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 14 homeowners complaints in Connecticut out of 133 total homeowners complaints nationwide. That is 10.5% of their homeowners volume.

Where can I file a homeowners complaint against STATE AUTOMOBILE MUTUAL INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.