TRAVELERS PERSONAL INSURANCE COMPANY — homeowners Complaints in Connecticut

Detailed analysis of 204 homeowners insurance complaints filed against TRAVELERS PERSONAL INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Connecticut: 204
Total homeowners Complaints (All States): 908
Connecticut Share: 22.5%
NAIC Complaint Ratio: 0.14
AI Risk Score: 43/100

Analysis: TRAVELERS PERSONAL INSURANCE COMPANY homeowners in Connecticut

TRAVELERS PERSONAL INSURANCE COMPANY has accumulated 204 homeowners insurance complaints from consumers in Connecticut. Across all states, TRAVELERS PERSONAL INSURANCE COMPANY has 908 total homeowners complaints, making Connecticut responsible for 22.5% of the volume.

The most frequent complaint sub-type is Claim denial with 59 complaints. Other common issues include Unfair settlement (41), Delayed payment (32), Premium or billing dispute (14).

The most active year was 2026 with 20 complaints filed.

Consumers in Connecticut who have homeowners disputes with TRAVELERS PERSONAL INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

homeowners Complaint Issues in Connecticut

Issue Type	Complaints	%
Claim denial	59	28.9%
Unfair settlement	41	20.1%
Delayed payment	32	15.7%
Premium or billing dispute	14	6.9%
Policy cancellation	12	5.9%
Nonrenewal \| Underwriting \| Company Position Substantiated	11	5.4%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	7	3.4%
Adjuster Handling \| Claim Handling \| Question of Fact/Contract/Provision/Legal Issue	6	2.9%
Nonrenewal \| Underwriting	5	2.5%
Claim Procedure \| Claim Handling \| Company Position Substantiated	3	1.5%
Adjuster Handling \| Claim Handling	2	1.0%
Adverse Underwrtng Decsn \| Underwriting \| Company Position Substantiated	2	1.0%
Refusal to Insure \| Underwriting	2	1.0%
Excessive Charges \| Underwriting \| Company Position Substantiated	2	1.0%
Claim Handling Other \| Claim Handling \| Company Position Substantiated	1	0.5%
Refusal to Insure \| Underwriting \| Company Position Substantiated	1	0.5%
Policy Information \| PolicyHolder Service	1	0.5%
Underwriting/Handling \| Underwriting	1	0.5%
Redlining \| Underwriting \| Company Position Substantiated	1	0.5%
Adjuster Handling \| Claim Handling \| Referred to Outside Agency/Dept	1	0.5%

Complaints by Year

2026: 20 complaints
2025: 51 complaints
2024: 70 complaints
2023: 46 complaints
2022: 16 complaints
2021: 1 complaints

Recent homeowners Complaints Against TRAVELERS PERSONAL INSURANCE COMPANY in Connecticut

homeowners Complaint #CT-7085514-bbecf150 (2026-05-12) — Adjuster Handling | Claim Handling
homeowners Complaint #CT-7084983-eac491cd (2026-04-24) — Delayed payment
homeowners Complaint #CT-7084843-d9cdd96c (2026-04-20) — Claim denial
homeowners Complaint #CT-7084574-b2fcde78 (2026-04-13) — Claim denial
homeowners Complaint #CT-7084210-12958bdb (2026-03-27) — Unfair settlement
homeowners Complaint #CT-7084138-eeed125b (2026-03-25) — Delayed payment
homeowners Complaint #CT-7083981-5a824ba3 (2026-03-20) — Unfair settlement
homeowners Complaint #CT-7083936-5b2b0a6d (2026-03-19) — Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue
homeowners Complaint #CT-7083830-01b21c82 (2026-03-17) — Delayed payment
homeowners Complaint #CT-7083751-f94dfd4d (2026-03-13) — Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue

Frequently Asked Questions

How many homeowners complaints does TRAVELERS PERSONAL INSURANCE COMPANY have in Connecticut?

TRAVELERS PERSONAL INSURANCE COMPANY has 204 homeowners insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with TRAVELERS PERSONAL INSURANCE COMPANY in Connecticut?

The most common issues are: Claim denial (59), Unfair settlement (41), Delayed payment (32), Premium or billing dispute (14), Policy cancellation (12).

How does TRAVELERS PERSONAL INSURANCE COMPANY's homeowners record in Connecticut compare to other states?

TRAVELERS PERSONAL INSURANCE COMPANY has 204 homeowners complaints in Connecticut out of 908 total homeowners complaints nationwide. That is 22.5% of their homeowners volume.

Where can I file a homeowners complaint against TRAVELERS PERSONAL INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.