USAA CASUALTY INSURANCE COMPANY — auto Complaints in Texas

Detailed analysis of 3 auto insurance complaints filed against USAA CASUALTY INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

auto Complaints in Texas: 3
Total auto Complaints (All States): 116
Texas Share: 2.6%
NAIC Complaint Ratio: 1.44
AI Risk Score: 71/100

Analysis: USAA CASUALTY INSURANCE COMPANY auto in Texas

USAA CASUALTY INSURANCE COMPANY has accumulated 3 auto insurance complaints from consumers in Texas. Across all states, USAA CASUALTY INSURANCE COMPANY has 116 total auto complaints, making Texas responsible for 2.6% of the volume.

The most frequent complaint sub-type is Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/Legal Issue with 1 complaint. Other common issues include Unsatisfactory Settle/Offer | Information Furnished; Question of Fact (1), Delayed payment (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have auto disputes with USAA CASUALTY INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

auto Complaint Issues in Texas

Issue Type	Complaints	%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Contract Language/Legal Issue	1	33.3%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	33.3%
Delayed payment	1	33.3%

Complaints by Year

2026: 1 complaints
2024: 1 complaints
2023: 1 complaints

Recent auto Complaints Against USAA CASUALTY INSURANCE COMPANY in Texas

auto Complaint #TX-446338-f4f45b64 (2026-02-02) — Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/Legal Issue
auto Complaint #TX-403764-f4f45b64 (2024-09-13) — Unsatisfactory Settle/Offer | Information Furnished; Question of Fact
auto Complaint #TX-369349-bd27988f (2023-08-07) — Delayed payment

Frequently Asked Questions

How many auto complaints does USAA CASUALTY INSURANCE COMPANY have in Texas?

USAA CASUALTY INSURANCE COMPANY has 3 auto insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common auto complaint issues with USAA CASUALTY INSURANCE COMPANY in Texas?

The most common issues are: Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/Legal Issue (1), Unsatisfactory Settle/Offer | Information Furnished; Question of Fact (1), Delayed payment (1).

How does USAA CASUALTY INSURANCE COMPANY's auto record in Texas compare to other states?

USAA CASUALTY INSURANCE COMPANY has 3 auto complaints in Texas out of 116 total auto complaints nationwide. That is 2.6% of their auto volume.

Where can I file a auto complaint against USAA CASUALTY INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.