USAA LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 109 health insurance complaints filed against USAA LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 109
Total health Complaints (All States): 109
Texas Share: 100.0%
NAIC Complaint Ratio: 1.44
AI Risk Score: 58/100

Analysis: USAA LIFE INSURANCE COMPANY health in Texas

USAA LIFE INSURANCE COMPANY has accumulated 109 health insurance complaints from consumers in Texas. Across all states, USAA LIFE INSURANCE COMPANY has 109 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 63 complaints. Other common issues include Premium or billing dispute (18), Claim denial (4), Policy cancellation (3).

The most active year was 2026 with 4 complaints filed.

Consumers in Texas who have health disputes with USAA LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	63	57.8%
Premium or billing dispute	18	16.5%
Claim denial	4	3.7%
Policy cancellation	3	2.8%
Cash Value; Cust Srvc Policy Holder Srvcs \| Information Furnished; Contract Language/Legal Issue; Cash Surrender Paid	1	0.9%
Misrepresentation \| Company Position Upheld; Question of Fact; Contract Language/Legal Issue	1	0.9%
Other \| Information Furnished; Corrective Action Taken	1	0.9%
Misrepresentation \| Corrective Action Taken; Information Furnished	1	0.9%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.9%
Cust Srvc Policy Holder Srvcs; Other \| Corrective Action Taken; Information Furnished	1	0.9%
Other \| Contract Language/Legal Issue; Information Furnished	1	0.9%
Misleading sales	1	0.9%
Cash Value \| Information Furnished; Contract Language/Legal Issue	1	0.9%
Not Within TDI Jurisdiction; Other \| Referred To; No Jurisdiction	1	0.9%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.9%
Endorsement / Rider; Refusal to Insure \| Contract Language/Legal Issue	1	0.9%
Misrepresentation \| Information Furnished	1	0.9%
Refusal to Insure \| Company Position Upheld	1	0.9%
Coverage dispute	1	0.9%
Cash Value; Material Change To Contract \| Information Furnished	1	0.9%
Unsatisfactory Settle/Offer \| Information Furnished	1	0.9%
Agent Handling \| Contract Language/Legal Issue	1	0.9%
Misrepresentation \| Other	1	0.9%
Use Of MIB Reports \| Information Furnished; No Jurisdiction	1	0.9%
Other \| Information Furnished; Policy Issued/Restored	1	0.9%

Complaints by Year

2026: 4 complaints
2025: 5 complaints
2024: 4 complaints
2023: 17 complaints
2022: 11 complaints
2021: 9 complaints
2020: 12 complaints
2019: 8 complaints
2018: 7 complaints
2017: 3 complaints
2016: 6 complaints
2015: 5 complaints
2014: 3 complaints
2013: 11 complaints
2012: 4 complaints

Recent health Complaints Against USAA LIFE INSURANCE COMPANY in Texas

health Complaint #TX-454345-a727ea57 (2026-04-22) — Cash Value; Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue; Cash Surrender Paid
health Complaint #TX-453544-ecd4afb8 (2026-04-14) — Premium or billing dispute
health Complaint #TX-445705-7bf7943e (2026-01-26) — Misrepresentation | Company Position Upheld; Question of Fact; Contract Language/Legal Issue
health Complaint #TX-443880-80587692 (2026-01-06) — Other | Information Furnished; Corrective Action Taken
health Complaint #TX-440077-7bf7943e (2025-11-18) — Misrepresentation | Corrective Action Taken; Information Furnished
health Complaint #TX-425237-b184ddb7 (2025-06-02) — Delayed payment
health Complaint #TX-417460-f6ec85c2 (2025-03-03) — Delayed payment
health Complaint #TX-416030-f6ec85c2 (2025-02-12) — Delayed payment
health Complaint #TX-415671-ca7b43af (2025-02-10) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-407292-b184ddb7 (2024-10-17) — Delayed payment

Frequently Asked Questions

How many health complaints does USAA LIFE INSURANCE COMPANY have in Texas?

USAA LIFE INSURANCE COMPANY has 109 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with USAA LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (63), Premium or billing dispute (18), Claim denial (4), Policy cancellation (3), Cash Value; Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue; Cash Surrender Paid (1).

How does USAA LIFE INSURANCE COMPANY's health record in Texas compare to other states?

USAA LIFE INSURANCE COMPANY has 109 health complaints in Texas out of 109 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against USAA LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.