renters Insurance Complaints in 2023
Comprehensive analysis of 491 renters insurance complaints filed during 2023, based on public NAIC and state DOI data.
Key Statistics
- renters Complaints in 2023: 491
- All-Time renters Complaints: 2,316
- Insurers with Complaints: 11
- States Affected: 51
2023 renters Complaint Analysis
In 2023, consumers filed 491 renters insurance complaints against 11 insurers across 51 states.
The insurer with the most renters complaints in 2023 was state-farm-renters with 92 complaints. Other heavily complained-about insurers: allstate-renters (76), geico-renters (69), assurant (58).
Georgia led with 19 renters complaints in 2023. Other top states: Nevada (18), Indiana (16), Alaska (15).
Top Insurers — renters in 2023
| Insurer | Complaints | % |
|---|---|---|
| state-farm-renters | 92 | 18.7% |
| allstate-renters | 76 | 15.5% |
| geico-renters | 69 | 14.1% |
| assurant | 58 | 11.8% |
| lemonade | 51 | 10.4% |
| toggle-insurance | 43 | 8.8% |
| jetty-insurance | 37 | 7.5% |
| sure-insurance | 22 | 4.5% |
| duuo-insurance | 19 | 3.9% |
| goodcover-insurance | 14 | 2.9% |
| obie-insurance | 10 | 2.0% |
renters in 2023 by State
| State | Complaints |
|---|---|
| Georgia | 19 |
| Nevada | 18 |
| Indiana | 16 |
| Alaska | 15 |
| Massachusetts | 15 |
| Mississippi | 13 |
| Texas | 13 |
| Oklahoma | 13 |
| Alabama | 12 |
| Washington | 12 |
| Missouri | 12 |
| Kentucky | 12 |
| Vermont | 12 |
| Michigan | 11 |
| California | 11 |
renters Complaints from 2023
- renters #IC-MOCSY0ZY-PAHBGF (Montana)
- renters #IC-MOCSY0ZY-MG84T7 (Illinois)
- renters #IC-MOCSY0ZY-KY7EK7 (Virginia)
- renters #IC-MOCSY0ZX-RKBL9N (Connecticut)
- renters #IC-MOCSY0ZY-37MSKH (North Carolina)
- renters #IC-MOCSY0ZX-S8H03V (New Hampshire)
- renters #IC-MOCSY0ZY-ECILPE (Nevada)
- renters #IC-MOCSY0ZY-7W94M1 (New Jersey)
- renters #IC-MOCSY0ZY-MT8BWW (Maryland)
- renters #IC-MOCSY0ZX-ZXDUWH (South Dakota)
Frequently Asked Questions
How many renters complaints were filed in 2023?
There were 491 renters insurance complaints filed in 2023, according to NAIC and state DOI data.
Which insurers had the most renters complaints in 2023?
Top insurers: state-farm-renters (92), allstate-renters (76), geico-renters (69), assurant (58), lemonade (51).
Which states had the most renters complaints in 2023?
Top states: Georgia (19), Nevada (18), Indiana (16), Alaska (15), Massachusetts (15).
Are renters complaints increasing?
Trend: 2026 (148), 2025 (467), 2024 (479), 2023 (491), 2022 (438), 2021 (293).