renters Insurance Complaints in 2025
Comprehensive analysis of 467 renters insurance complaints filed during 2025, based on public NAIC and state DOI data.
Key Statistics
- renters Complaints in 2025: 467
- All-Time renters Complaints: 2,316
- Insurers with Complaints: 11
- States Affected: 51
2025 renters Complaint Analysis
In 2025, consumers filed 467 renters insurance complaints against 11 insurers across 51 states.
The insurer with the most renters complaints in 2025 was lemonade with 86 complaints. Other heavily complained-about insurers: state-farm-renters (76), allstate-renters (72), assurant (51).
District of Columbia led with 16 renters complaints in 2025. Other top states: Arizona (15), Wyoming (14), Delaware (14).
Top Insurers — renters in 2025
| Insurer | Complaints | % |
|---|---|---|
| lemonade | 86 | 18.4% |
| state-farm-renters | 76 | 16.3% |
| allstate-renters | 72 | 15.4% |
| assurant | 51 | 10.9% |
| geico-renters | 49 | 10.5% |
| toggle-insurance | 38 | 8.1% |
| jetty-insurance | 34 | 7.3% |
| sure-insurance | 20 | 4.3% |
| duuo-insurance | 16 | 3.4% |
| goodcover-insurance | 13 | 2.8% |
| obie-insurance | 12 | 2.6% |
renters in 2025 by State
| State | Complaints |
|---|---|
| District of Columbia | 16 |
| Arizona | 15 |
| Wyoming | 14 |
| Delaware | 14 |
| West Virginia | 13 |
| New Hampshire | 13 |
| Kansas | 13 |
| Illinois | 12 |
| Indiana | 12 |
| Hawaii | 11 |
| Montana | 11 |
| Kentucky | 11 |
| Vermont | 11 |
| Wisconsin | 11 |
| Texas | 11 |
renters Complaints from 2025
- renters #IC-MOCSY0ZX-KLT16N (Michigan)
- renters #IC-MOCSY0ZX-A4FLR2 (Utah)
- renters #IC-MOCSY0ZX-KDXGYG (West Virginia)
- renters #IC-MOCSY0ZX-GINMP4 (West Virginia)
- renters #IC-MOCSY0ZX-AM2WNA (Illinois)
- renters #IC-MOCSY0ZX-6PMB07 (Rhode Island)
- renters #IC-MOCSY0ZX-FP3AR3 (New Jersey)
- renters #IC-MOCSY0ZY-X0P9D2 (California)
- renters #IC-MOCSY0ZX-UJ6Q8P (Iowa)
- renters #IC-MOCSY0ZY-KPGJCO (Florida)
Frequently Asked Questions
How many renters complaints were filed in 2025?
There were 467 renters insurance complaints filed in 2025, according to NAIC and state DOI data.
Which insurers had the most renters complaints in 2025?
Top insurers: lemonade (86), state-farm-renters (76), allstate-renters (72), assurant (51), geico-renters (49).
Which states had the most renters complaints in 2025?
Top states: District of Columbia (16), Arizona (15), Wyoming (14), Delaware (14), West Virginia (13).
Are renters complaints increasing?
Trend: 2026 (148), 2025 (467), 2024 (479), 2023 (491), 2022 (438), 2021 (293).