Brighthouse Life Insurance Company — life Complaints in Connecticut

Detailed analysis of 59 life insurance complaints filed against Brighthouse Life Insurance Company by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

life Complaints in Connecticut: 59
Total life Complaints (All States): 60
Connecticut Share: 98.3%
NAIC Complaint Ratio: 12.73
AI Risk Score: 79/100

Analysis: Brighthouse Life Insurance Company life in Connecticut

Brighthouse Life Insurance Company has accumulated 59 life insurance complaints from consumers in Connecticut. Across all states, Brighthouse Life Insurance Company has 60 total life complaints, making Connecticut responsible for 98.3% of the volume.

The most frequent complaint sub-type is Delayed payment with 31 complaints. Other common issues include Misleading sales (7), Unfair settlement (6), Policy cancellation (3).

The most active year was 2026 with 5 complaints filed.

Consumers in Connecticut who have life disputes with Brighthouse Life Insurance Company can file a complaint with the Connecticut Department of Insurance.

life Complaint Issues in Connecticut

Issue Type	Complaints	%
Delayed payment	31	52.5%
Misleading sales	7	11.9%
Unfair settlement	6	10.2%
Policy cancellation	3	5.1%
Refusal to Insure \| Underwriting \| Company Position Substantiated	3	5.1%
Premium or billing dispute	2	3.4%
Payment Not Credited \| PolicyHolder Service \| Company Position Substantiated	1	1.7%
Recoupment \| Claim Handling	1	1.7%
Prompt Pay \| Claim Handling \| Company Position Substantiated	1	1.7%
Claim Procedure \| Claim Handling \| Claim Settled	1	1.7%
Policy Service \| PolicyHolder Service	1	1.7%
Policy Information \| PolicyHolder Service \| Company Position Substantiated	1	1.7%
Coverage dispute	1	1.7%

Complaints by Year

2026: 5 complaints
2025: 17 complaints
2024: 15 complaints
2023: 9 complaints
2022: 13 complaints

Recent life Complaints Against Brighthouse Life Insurance Company in Connecticut

life Complaint #CT-7084771-665017bf (2026-04-17) — Delayed payment
life Complaint #CT-7084490-11b0fc7c (2026-04-09) — Delayed payment
life Complaint #CT-7083906-50c87c79 (2026-03-18) — Payment Not Credited | PolicyHolder Service | Company Position Substantiated
life Complaint #CT-7083875-d9c5a201 (2026-03-17) — Delayed payment
life Complaint #CT-7081563-aec79cb5 (2026-01-11) — Delayed payment
life Complaint #CT-7081269-d2e19a17 (2025-12-30) — Policy cancellation
life Complaint #CT-7080999-41e800e1 (2025-12-17) — Recoupment | Claim Handling
life Complaint #CT-7080038-8b6fad5c (2025-11-14) — Delayed payment
life Complaint #CT-7079694-008e53d7 (2025-11-04) — Delayed payment
life Complaint #CT-7078936-a08d676b (2025-10-09) — Delayed payment

Frequently Asked Questions

How many life complaints does Brighthouse Life Insurance Company have in Connecticut?

Brighthouse Life Insurance Company has 59 life insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common life complaint issues with Brighthouse Life Insurance Company in Connecticut?

The most common issues are: Delayed payment (31), Misleading sales (7), Unfair settlement (6), Policy cancellation (3), Refusal to Insure | Underwriting | Company Position Substantiated (3).

How does Brighthouse Life Insurance Company's life record in Connecticut compare to other states?

Brighthouse Life Insurance Company has 59 life complaints in Connecticut out of 60 total life complaints nationwide. That is 98.3% of their life volume.

Where can I file a life complaint against Brighthouse Life Insurance Company in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.