MASSACHUSETTS BAY INSURANCE COMPANY Insurance Complaints in 2025
Year-in-review analysis of 3 insurance complaints filed against MASSACHUSETTS BAY INSURANCE COMPANY during 2025, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2025: 3
- Total Complaints (All Time): 25
- 2025 Share: 12.0%
- Coverage Types: 2
- States Affected: 2
- AI Risk Score: 19/100
2025 Complaint Analysis for MASSACHUSETTS BAY INSURANCE COMPANY
In 2025, MASSACHUSETTS BAY INSURANCE COMPANY received 3 insurance complaints from consumers across 2 states and 2 coverage types. This represents 12.0% of MASSACHUSETTS BAY INSURANCE COMPANY's all-time complaint volume.
The leading category was homeowners with 2 complaints. Other significant categories: auto (1).
Geographically, Connecticut led with 2 complaints. Other top states: Texas (1).
2025 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| homeowners | 2 | 66.7% |
| auto | 1 | 33.3% |
2025 Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 2 |
| Texas | 1 |
MASSACHUSETTS BAY INSURANCE COMPANY Complaints from 2025
- homeowners Complaint #CT-7078905-79d20f38 — Connecticut (2025-10-08)
- auto Complaint #CT-7074705-bc228b10 — Connecticut (2025-05-05)
- homeowners Complaint #TX-419031-f287e5c1 — Texas (2025-03-21)
Frequently Asked Questions
How many complaints did MASSACHUSETTS BAY INSURANCE COMPANY receive in 2025?
MASSACHUSETTS BAY INSURANCE COMPANY received 3 insurance complaints in 2025, according to NAIC and state DOI data.
What types of complaints were filed against MASSACHUSETTS BAY INSURANCE COMPANY in 2025?
The most common types: homeowners (2), auto (1).
Which states had the most complaints against MASSACHUSETTS BAY INSURANCE COMPANY in 2025?
Top states: Connecticut (2), Texas (1).
Is MASSACHUSETTS BAY INSURANCE COMPANY's complaint volume increasing or decreasing?
MASSACHUSETTS BAY INSURANCE COMPANY's complaint history: 2025 (3), 2024 (4), 2023 (2), 2022 (6), 2020 (5), 2018 (2), 2013 (1), 2012 (2).