InsuranceComplaintCheck

Progressive Direct Insurance Company Insurance Complaints in 2023

Year-in-review analysis of 142 insurance complaints filed against Progressive Direct Insurance Company during 2023, based on public NAIC and state DOI data.

Key Statistics

  • Complaints in 2023: 142
  • Total Complaints (All Time): 723
  • 2023 Share: 19.6%
  • Coverage Types: 4
  • States Affected: 1
  • AI Risk Score: 39/100

2023 Complaint Analysis for Progressive Direct Insurance Company

In 2023, Progressive Direct Insurance Company received 142 insurance complaints from consumers across 1 state and 4 coverage types. This represents 19.6% of Progressive Direct Insurance Company's all-time complaint volume.

The leading category was auto with 138 complaints. Other significant categories: renters (2), general (1), homeowners (1).

Geographically, Connecticut led with 142 complaints.

2023 Complaints by Category

Coverage TypeComplaints%
auto13897.2%
renters21.4%
general10.7%
homeowners10.7%

2023 Complaints by State

StateComplaints
Connecticut142

Progressive Direct Insurance Company Complaints from 2023

Frequently Asked Questions

How many complaints did Progressive Direct Insurance Company receive in 2023?

Progressive Direct Insurance Company received 142 insurance complaints in 2023, according to NAIC and state DOI data.

What types of complaints were filed against Progressive Direct Insurance Company in 2023?

The most common types: auto (138), renters (2), general (1), homeowners (1).

Which states had the most complaints against Progressive Direct Insurance Company in 2023?

Top states: Connecticut (142).

Is Progressive Direct Insurance Company's complaint volume increasing or decreasing?

Progressive Direct Insurance Company's complaint history: 2026 (74), 2025 (226), 2024 (164), 2023 (142), 2022 (98), 2021 (13), 2019 (1), 2017 (2), 2015 (1), 2014 (1), 2012 (1).

Progressive Direct Insurance Company Complaints by Year

  • 2026 — 74 complaints
  • 2025 — 226 complaints
  • 2024 — 164 complaints
  • 2023 — 142 complaints (current)
  • 2022 — 98 complaints
  • 2021 — 13 complaints
  • 2019 — 1 complaints
  • 2017 — 2 complaints
  • 2015 — 1 complaints
  • 2014 — 1 complaints
  • 2012 — 1 complaints

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